Jaliel Franklin

Grand Prairie

Summary

Detail-oriented specialist with strong skills in order accuracy and customer service. Proven ability to enhance the takeout experience and maintain high standards in food safety and inventory management. Very flexible with hours. I have my own vehicle and have reliable transportation. Very friendly and can get along with most coworkers.

Overview

years of professional experience

Work History

To Go Specialist / Skills Trainer

Cracker Barrel

Arlington

03.2025 - Current

Guided customers in menu selections and tailored recommendations for takeout items.
Prepared to-go orders accurately following customer specifications.
Verified order accuracy and confirmed side, napkin, and utensil quantities, minimizing errors in takeout orders.
Trained new staff on proper food handling and safety procedures for takeout service.
Ensured cleanliness and organization of to-go area, enhancing customer experience during shifts.
Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.

Gift Shop Sales Associate

CloverKey/ Medical City Arlington

Arlington

11.2024 - 02.2025

Maintained merchandise displays, ensuring optimal product presentation and organization to enhance customer shopping experience.
Collaborated with team members to achieve daily sales goals and improve store operations.
Ensured accurate pricing on shelf labels and promotional signs to support effective promotions and customer clarity.
Handled product returns and exchanges according to store policies and procedures.
Inspected damaged goods to determine eligibility for return or exchange, adhering to company guidelines and maintaining inventory integrity.
Balanced cash register at the end of each shift to ensure accuracy.

Fast Food Team Leader

Taco Bell

Mansfield

01.2024 - 09.2024

Supervised team members during peak hours, facilitating timely service and customer satisfaction.
Trained new employees on food safety and customer service standards, ensuring adherence to company policies.
Ensured compliance with health regulations and maintained cleanliness standards.
Maintained clean and organized work environment, promoting safety and efficiency throughout the shift.
Assisted in preparing food items according to company recipes and guidelines.

Education

High School Diploma -

James Bowie HighSchool

Arlington, TX

05-2022

Skills

Order accuracy
Food safety
Inventory management
Customer service
Cash handling
Sales strategies

Problem resolution
Quality assurance
Team leadership
Flexibility
Customer relations

Timeline