Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalien Woods

Florissant,MO

Summary

A hard working multi-skilled employee, with the knowledge of problem-solving and social skills for customers and bringing them the satisfaction of their needs. willingly to go above and beyond at getting the job done.

Overview

3
3
years of professional experience

Work History

Daycare Worker

Young Expression Childcare
06.2022 - Current
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Encouraged good behaviors using positive reinforcement methods.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Meticulously sanitized toys and play equipment.
  • Maintained child-friendly environment with access to outdoor activities.

Customer Service Representative

Cecil Whittaker's Pizza
08.2021 - 01.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Bagger

Schnucks
03.2021 - 08.2021
  • Worked together with cashiers to guarantee customer satisfaction.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Answered customer inquiries and provided product guidance.

Education

High School Diploma -

Hazelwood West High School
Hazelwood, MO
06.2022

Skills

  • Hard Working
  • Communication
  • Time Management
  • Customer Service
  • Active Listeners
  • Problem Solving
  • Interpersonal Skills

Timeline

Daycare Worker

Young Expression Childcare
06.2022 - Current

Customer Service Representative

Cecil Whittaker's Pizza
08.2021 - 01.2022

Bagger

Schnucks
03.2021 - 08.2021

High School Diploma -

Hazelwood West High School
Jalien Woods