A hard working multi-skilled employee, with the knowledge of problem-solving and social skills for customers and bringing them the satisfaction of their needs. willingly to go above and beyond at getting the job done.
Overview
3
3
years of professional experience
Work History
Daycare Worker
Young Expression Childcare
06.2022 - Current
Taught children to organize toys, wash hands, and share by leading by example.
Encouraged good behaviors using positive reinforcement methods.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Monitored entrances and exits to maintain safety and organized environments.
Distributed food, napkins, and beverages in preparation for snack time.
Maintained effective schedule balance between rest periods, active play, and instruction.
Meticulously sanitized toys and play equipment.
Maintained child-friendly environment with access to outdoor activities.
Customer Service Representative
Cecil Whittaker's Pizza
08.2021 - 01.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Bagger
Schnucks
03.2021 - 08.2021
Worked together with cashiers to guarantee customer satisfaction.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Assisted customers by escorting and placing grocery bags in vehicles.
Answered customer inquiries and provided product guidance.