Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Jaliene Chavarria

Salem,OR

Summary

Professional with significant experience in child care, equipped to provide safe and enriching environment. Strong focus on teamwork and adaptive to changing needs, ensuring reliable support for colleagues and children alike. Skilled in creating engaging activities, fostering development, and maintaining effective communication with parents and staff. Known for dependability and results-driven approach.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Childcare Attendant

Courthouse Club Fitness
08.2024 - Current
  • Collaborated with fellow childcare attendants to establish consistent routines.
  • Developed strong communication skills by engaging children in meaningful conversations about their interests and feelings throughout the day.
  • Supported early literacy skills through storytime sessions, reading aloud to children, and encouraging their participation.
  • Check in children using our kiosk system Allaris.
  • Maintained a clean, organized, and inviting room environment conducive to learning and exploration for children of all ages.

Appointment Coordinator

Roberson Motors
08.2023 - 10.2023
  • Answer incoming phones calls to the dealership.
  • Schedule service appointments (repaired, oil changes, new parts, etc.)
  • Order and keep track of recall parts needed for customers.
  • Work daily with the service manager to manage the workflow in the shop.
  • Call customers when parts arrive, to schedule appointments.
  • Assist with warranty claims being sent to our processor.
  • Assist with some cashiering duties when other office staff is absent.
  • Organization skills.
  • Computer skills, experience with scheduling programs. (Microsoft word, Excel, Teams)
  • Other tasks are assigned by management.

Member Services Representative

Planet Fitness
09.2022 - 07.2023
  • Responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
  • Greet members, prospective members and guests providing exceptional customer services.
  • Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check in members into the system. New member sign ups. Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Supervisor or General manager.
  • Assist in maintaining the neatness and cleanliness of the club.

Customer Success Agent

Freedom Mortgage Corporation
10.2021 - 02.2022
  • Answer inbound and make outbound calls. Work calls from the message center and respond to customer requests with established timelines in order to maintain service level expectations and deliver quality service to customers.
  • Responsible for assuring all regulatory requirements are met concerning customer Interaction by explaining policies and procedures courteously and patiently.
  • Maintains confidentiality of customer's nonpublic information. Provide information and knowledgeable assistance regarding mortgage loans by retrieving information and providing customers quickly.
  • Built customer relationships by actively listening and resolving complaints quickly efficiently and accurately. Also provide write and verbal responses to customer inquiries as needed.


Front Desk and Child Care

Muv Fitness
11.2019 - 01.2022
  • As part of the childcare team I would enthusiastically greet members, kids. Create a fun and safe environment. Supervise, facilitate and engage in entertaining activities with kids.
  • Provided a high level of customer services to all members and effectively resolved issues.
  • Ensure gym systems and processes are followed. Enforces facility rules and regulations.
  • As part of the front desk staff I would greet members and prospective members and guests. Provide a high level of customer service to all members and effectively resolve issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Handle front desk activities including answering phones and checking in members, as well as handle cash and EFT information.

Receptionist

Robinson Construction Group LLC
05.2021 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Manage deliveries and prepare packages for shipping. Setup FedEx pickup for job sites. Open all mail and distribute.
  • Stamp all invoices and sent to Accounts Payable.
  • Track daily and weekly paperwork from job sites to ensure job sites are turning in paperwork in a timely fashion.
  • Filing contracts and insurance (experience with Microsoft office programs such as word, excel, outlook, teams and PowerPoint.) Other programs such as Adobe, and other PDF related programs and software.)
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Making coffee/delivering to manager when asked, ordering office supplies, unload dishwasher.)
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Breakfast Attentant

Embassy Suites by Hilton
01.2019 - 02.2020
  • Oversee the setup and takedown of the breakfast buffets as well as maintain the dining space, ensure food is available, and provide any other guest services.
  • Manage the buffet and clean tables in between guests to guarantee the guests have a great breakfast experience.
  • Shifts begin early in the morning so that the food is ready for service when breakfast time begins.
  • Clean up tasks such as the breakfast area, including tables, chairs and buffet bar as needed and empty garbage. Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses and silverware.
  • Address visitor questions and requests promptly, courteously and efficiently. Follow health and safety protocols to clean and sanitize service lines, beverage dispensers and other equipment.
  • Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
  • Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.

Education

High School Diploma -

McKay Highschool
Salem, OR
06-2016

Skills

  • Patience and empathy
  • Health and safety
  • Positive reinforcement
  • CPR trained
  • Child development
  • Housekeeping
  • Time management
  • Critical thinking
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Customer service

Awards

Teen Outreach Program 

M.E.C.H.A. Club

Link Leadership

Mentor Program

Certification

  • Food Handler Certification - ServSafe or National Restaurant Association.

Timeline

Childcare Attendant

Courthouse Club Fitness
08.2024 - Current

Appointment Coordinator

Roberson Motors
08.2023 - 10.2023

Member Services Representative

Planet Fitness
09.2022 - 07.2023

Customer Success Agent

Freedom Mortgage Corporation
10.2021 - 02.2022

Receptionist

Robinson Construction Group LLC
05.2021 - 09.2021

Front Desk and Child Care

Muv Fitness
11.2019 - 01.2022

Breakfast Attentant

Embassy Suites by Hilton
01.2019 - 02.2020

High School Diploma -

McKay Highschool

Similar Profiles

CREATE PROFILE
Jaliene Chavarria