Jalika Warren

Objective: To utilize my assiduous drive and strong interpersonal skills through my job performance. Moreover, to develop as a person by expanding my knowledge and applying innovative ideas to my work situation.

• Butler- Davis Tax and Accounting, Covington, GA, 09/2015, Present, Firm Administrator, Orchestrated team outings and office events to enhance team cohesion and engagement, fostering a positive work environment., Meticulously managed daily office operations, scheduling meetings, and coordinating appointments for senior management, particularly the Certified Public Accountant (CPA)., Demonstrated effective resource management by overseeing office supplies and equipment procurement and maintenance, ensuring an efficient work environment., Acted as the primary point of contact for clients, maintaining a professional image through responsive and courteous communication. Coordinated client meetings, including conference calls, video conferences, and in-person appointments., Skillfully resolved client inquiries, providing prompt and effective solutions to contribute to client satisfaction and retention., In this role, I significantly improved operational efficiency, cultivated a positive work culture, and reinforced client relationships.
• Client Relationship Specialist, Provided exceptional client service, ensuring prompt and professional response to inquiries and promoting the firm's offerings., Managed daily office operations, including opening and closing, demonstrating strong organizational skills and attention to detail., Proficiently handled Accounts Payable, ensuring accurate bill entry and on-time payments, contributing to financial stability and client satisfaction., Led social media management, consistently updating platforms with engaging content and creating graphics using Canva to enhance the firm's online presence., Created and distributed client communication emails via Mailchimp, keeping clients informed and engaged., Assisted in talent acquisition, supporting the recruitment and onboarding of qualified candidates in coordination with the accountant and manager., Conducted marketing activities, including local business visits and attendance at Chamber of Commerce events, expanding the client base and enhancing the firm's reputation., These responsibilities were integral to maintaining strong client relationships, operational efficiency, and effective brand promotion.
• JBS, Cactus, TX, 09/2013, 05/2014, Management Support - Scaler (Cold Scales), Responsible for tagging and scanning cow carcasses, entering data into a computer, and notifying production managers of product grade changes., Documented production halts, marked carcass parts for different meat products, and maintained daily paperwork for the floor manager., Monitored and timed the production chain, ensuring cleanliness and efficiency., Managed production start and stop times, conducted exercises, and tracked production timelines throughout the day.
• Labeler (Pack Two Area), Prepared and organized product labels before each shift, ensuring an adequate supply for all production lines in Pack Two., Provided assistance in various areas of Pack Two when not engaged in label-related tasks., Maintained cleanliness in the label room and secured labels from the warehouse.
• Management Support- Leaker Auditor (Pack One and Pack Two), Supervised Cryovac operators and leaker line workers, managing ten Cryovac machines., Conducted pre-shift and break checks on machines, ensuring correct bag size usage and troubleshooting when issues arose., Communicated with production managers and initiated maintenance support when necessary., Maintained a safe work environment, resolving conflicts, and addressing worker shortages., Monitored shrink tunnel temperatures, cleaned water systems, and reported issues to QAs or line managers., Produced daily paperwork for managers and floor managers at the end of each shift.

Georgia Work Ready Certificate- Silver Level