Jalil McCaney
Silver Spring,MD
Summary
Well-trained Assistant Restaurant Manager promoting 8 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Professional culinary manager prepared to oversee kitchen operations with precision and high standards. Background includes managing diverse kitchen environments and optimizing workflows to ensure timely service. Valued for strong team collaboration and consistent results, known for adaptability and maintaining positive work environment.
Overview
12
12
years of professional experience
Work History
Lead Kitchen Manager
Huncho House
07.2025 - Current
- Oversaw daily kitchen operations, ensuring adherence to safety and hygiene standards.
- Developed and implemented training programs for kitchen staff to enhance skills and efficiency.
- Managed inventory levels, optimizing supply chain processes to reduce waste and costs.
- Collaborated with executive chefs to design menu offerings that align with seasonal trends.
- Evaluated kitchen workflows, identifying areas for improvement and streamlining processes.
- Ensured compliance with all relevant health codes, licensing regulations, and industry best practices through ongoing education and training initiatives for the entire team.
- Maintained a clean and sanitary kitchen environment, adhering to strict safety and hygiene standards.
- Increased revenue by designing cost-effective menus that maximized ingredient utilization while maintaining appealing flavors and presentations.
Restaurant Manager
Raising Canes
02.2022 - 07.2025
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Trained and mentored staff, fostering a high-performance team environment.
- Implemented cost-control measures, optimizing inventory management processes.
- Enhanced customer satisfaction through effective conflict resolution and service improvements.
- Analyzed sales data to develop targeted marketing strategies, driving revenue growth.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Developed unique events and special promotions to drive sales.
Assistant Restaurant Operations Manager
Angry Jerk
01.2019 - 01.2022
- Creates and maintained detailed financial records and reports to inform future strategies.
- Coordinate special events at the restaurant including private parties, corporate functions, or themed evenings that attracted repeat business.
- Establishes strong relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
- Analyzes daily sales figures and developed strategies to increase sales.
- Identify team weak points and implemented corrective actions to resolve concerns.
- Immediately resolves issues with patrons by employing careful listening and communication skills.
- Reduce financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduce operational risks while organizing data to forecast performance trends.
- Supervises creation of exciting merchandise displays to catch attention of store customers.
- Creates a welcoming atmosphere for guests by consistently ensuring cleanliness and attention to detail throughout the dining area.
- Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assists host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Schedule employees for shifts, taking into account customer traffic and employee strengths.
- Recruit ,hire, and train initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Lead regular staff meetings to communicate expectations, address issues, and recognize achievements.
- Streamline communication between front-of-house and back-of-house teams, resulting in smoother service operations.
- Actively review online reviews from guests who had dined at our establishment so we could make necessary improvements when needed.
- Keeps restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Negotiate price and service with customers and vendors to decrease expenses and increase profit.
- Monitor restaurant operations and adjusted schedules to meet peak customer demand.
Bartender
AP Staffing
01.2016 - 01.2018
- Prepare and serve drinks to clients directly
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, and straws
- Entertain guest to ensure their visit was pleasant, enjoyable & unforgettable
- Provide customers with a 5-star service on a consistent basis
- Ensure bar operations ran smoothly for entirety of shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Barback
Roofers Union
12.2013 - 01.2016
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Monitored dining room and bar areas for signs of overcrowding.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Education
Bachelors of Arts -
University of Maryland
College Park, MDAssociate of Arts -
Montgomery College
Takoma Park, MD05.2018
Skills
- Shift Management
- Financial Oversight
- Staff Scheduling
- Operations Management
- Records Organization and Management
- Food and beverage knowledge
- Direct Sales
- Sales Tracking
- Customer Relations
- Hiring and Onboarding
- Sound Judgment
- Delegation
- Team Leadership
- Quality Assurance
- Customer Retention
- Staff Training and Development
- Sanitation standards
- Kitchen operations
- Food presentation
- Menu development
- Waste reduction
- Recipe creation
- Food allergies awareness
- Budgeting and cost control
- Problem-solving
- Leadership development
- Operations management
Accomplishments
- Supervised team of [Number] staff members.
- Reduced labor costs 34% by reworking schedules and workflow.
Education
true
Timeline
Lead Kitchen Manager
Huncho House
07.2025 - Current
Restaurant Manager
Raising Canes
02.2022 - 07.2025
Assistant Restaurant Operations Manager
Angry Jerk
01.2019 - 01.2022
Bartender
AP Staffing
01.2016 - 01.2018
Barback
Roofers Union
12.2013 - 01.2016
Associate of Arts -
Montgomery College
Bachelors of Arts -
University of Maryland