Summary
Overview
Work History
Education
Skills
Timeline
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JALIL A. MOORER

JALIL A. MOORER

Lithonia,GA

Summary

I am a motivated individual with an array of expertise in various realms of customer service. I excel at building solid customer relationships, driving brand loyalty, and enhancing customer engagement. I am a reliable, knowledgeable, and well-organized team player with strong communication, team building, and relationship-building abilities. I possess exceptional written and oral communication skills, excellent interpersonal skills, and strong time–management skills.

Overview

5
5
years of professional experience

Work History

Tiger Team

Amazon ATL, Fulfillment Center
, Ga
11.2021 - Current
  • Reimage laptops, ProDesk, thin-clients
  • Clean and organize IT Hub
  • Take pictures and upload to Asana
  • Create documents for inventory control
  • Update laptops
  • Assemble R2D2
  • Maintain a log of daily task (hog report)
  • Complete Trouble tickets
  • Fix printers with Zebra tool
  • Keep leadership up to date on what materials is needed for the team
  • Create projects in Asana
  • Create quip documents
  • Program Scanners
  • Cable Management
  • Troubleshoot thin clients, PCs, and scanners
  • Problem Solve
  • Package orders
  • Locate missing inventory for customer shipment
  • Reprocess Shipments that missed the date (auto Dwells)
  • Collect damaged inventory
  • Inventory control
  • Help with staffing for department
  • Train new associates for problem solve department

Amazon MGE5 - Sortation
Jefferson, Ga
05.2020 - 11.2021
  • Receiving incoming inventory and moving inventory as required
  • Pulling and picking product as directed
  • Working in sortation area to pack cases
  • Processing VAS (Value Added Services) as needed
  • Preparing orders for shipment and processing orders for returns
  • Sorting, scanning, and stacking packages on pallets
  • Getting customer orders ready for delivery
  • Using technology like scanners, computers, and handheld printers
  • Sorting packages onto pallets and using a handheld electronic scanner to scan packages
  • Manually wrapping pallets with shrink-wraps and using a pallet jack.

Kubota, line, Logistics Jefferson
, Ga
08.2019 - 02.2020
  • Assist with business system assembly line work
  • Always maintain clean operations area
  • Assess production line issues and report to management
  • Fit and position testing fabrication units
  • Training other associates

Crosslinks Family Practice, Insurance Verification
Tucker, Ga
01.2019 - 04.2019
  • Insurance Verification
  • Payment Collection/ Processing
  • Process Samples
  • Fax and email needed lab results to other offices
  • Mail out lab results
  • Patient Billing and Coding

Puppy Consultant

Petland
Buford, Ga
09.2018 - 02.2019
  • Educate the community on Pet Care
  • Create and manage relationships with customers
  • Create a positive experience in store
  • Maintain cleanliness to store standards

Education

Highschool Diploma -

South Gwinnett High School
Snellville, GA
05.2017

Skills

  • Great Painter
  • Digital design
  • Microsoft Office 365
  • Windows
  • Excel
  • Asana
  • Quip
  • AutoCAD Inventor
  • Necho and ABS Computer Systems
  • Advance Computer System
  • Core Competencies:
  • Detail Oriented
  • Time Management
  • Complaint Resolution
  • Multi-line Phone System Operator
  • Data Entry
  • Regulations
  • Remarkable versatility and adaptability
  • Dedication and drive as a hard-working individual
  • Skilled Collaborator
  • Ability to manage multiple tasks in a fast-paced and pressured environment
  • Clear and concise communication skills, both written and oral
  • Proficient knowledge of work processing-based programs and spreadsheets
  • Fast Learner
  • Organization Skills
  • Shipping and Receiving
  • Policy Implementation

Timeline

Tiger Team

Amazon ATL, Fulfillment Center
11.2021 - Current

Amazon MGE5 - Sortation
05.2020 - 11.2021

Kubota, line, Logistics Jefferson
08.2019 - 02.2020

Crosslinks Family Practice, Insurance Verification
01.2019 - 04.2019

Puppy Consultant

Petland
09.2018 - 02.2019

Highschool Diploma -

South Gwinnett High School

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JALIL A. MOORER