Jalilah Barton
Naples,FL
Summary
Detail-oriented professional with 10+ years of customer service experience. Efficient in performing computer programs and multiple front desk tasks at offices. Highly organized, self-motivated personality and equipped at managing stressful situations. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. My positive work energy creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Artistry Salon
Estero, FL
03.2023 - Current
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Maintained inventory by checking merchandise to determine levels.
- Delegated work to staff, setting priorities and goals.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
Office Assistant
Robb & Stucky
Naples, FL
11.2022 - 03.2023
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Computed, recorded and proofread data or reports.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Answered phone calls and welcomed visitors to office.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Delivered messages and ran errands.
Receptionist
TruGlo Medical Spa
Naples, FL
02.2022 - 11.2022
- Successfully managed information using MD business software,
- Scheduling appointments & customer sign-in.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Processed payments and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Education
Cosmetology license -
Douglas J Aveda
High School Diploma -
Canton High School
Skills
- Office Administration
- Data Entry
- Calendar Management
- Social Media Knowledge
- Payment Processing
- Positive Attitude
- Strong Problem Solver
- Microsoft office 360, Google Chrome, Apple Safari
- EDDM post office marketing
- Filing and Data Archiving
Timeline
Assistant Store Manager
Artistry Salon
03.2023 - Current
Office Assistant
Robb & Stucky
11.2022 - 03.2023
Receptionist
TruGlo Medical Spa
02.2022 - 11.2022
Cosmetology license -
Douglas J Aveda
High School Diploma -
Canton High School
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