Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalin Haygood

Atlanta,GA

Summary

Professional with proven experience in team coordination and project management. Strong focus on team collaboration and achieving results. Skilled in communication, conflict resolution, and resource allocation. Adaptable to changing needs and reliable in delivering high-quality outcomes.

Overview

4
4
years of professional experience

Work History

Workforce Absence Team Coordinator

Sedgwick CMS
02.2024 - Current
  • Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
  • Managed team workload to reach targets for specific tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
  • Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
  • Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
  • Trained, motivated and guided on-boarding members.
  • Led team meetings each shift to discuss scheduling, production and maintenance needs.
  • Mentored junior team members, fostering professional growth through skill development workshops and one-on-one coaching sessions.
  • Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions.

Leave of Absence Coordinator

Sedgwick CMS
08.2022 - 02.2024
  • Initiated and processed 50+ FMLA claims weekly, ensuring 100% compliance with internal workflow processes and legal requirements
  • Reviewed outstanding requests and redirected workloads to complete projects on time.
  • Made contact with medical professionals to discuss policies and individual patient benefits.
  • Successfully identified relevant action plan, determination of appropriate benefits, and promptly resolved issues based on client expectations.

Office Manager

Independent Management Services
05.2021 - 08.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Education

High School Diploma -

Camden Fairview High School
Camden, AR
05.2018

Skills

  • Benefits Administration
  • Database Maintenance
  • Policy Interpretation
  • Settlement Management
  • Documentation Review
  • Critical Thinking
  • Complex Problem-Solving
  • Issue and Conflict Resolution

Timeline

Workforce Absence Team Coordinator

Sedgwick CMS
02.2024 - Current

Leave of Absence Coordinator

Sedgwick CMS
08.2022 - 02.2024

Office Manager

Independent Management Services
05.2021 - 08.2022

High School Diploma -

Camden Fairview High School

Similar Profiles

CREATE PROFILE