Jalin Ortiz
Orlando,FL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Self Employed
Jalin's Sweets
Cartago, Colombia
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Head Leader
Luccianos Gelato
Orlando, FL
05.2025 - 04.2026
- Oversaw daily operations to ensure high-quality gelato production and customer satisfaction.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
- Implemented staff training programs to enhance service quality and operational efficiency.
- Developed marketing strategies that increased brand awareness and drove customer engagement.
Head Waiter
Peruvian Ceviche Bar Miami
Miami, FL
09.2024 - 05.2025
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored junior staff on menu knowledge and service standards.
- Coordinated dining room activities, optimizing table turnover and guest experience.
- Implemented best practices for food presentation and beverage pairing to enhance customer enjoyment.
Education
High School Diploma -
Cartago H.S
Cartago, ColombiaNo Degree -
Cartago Skincare Specialist
Cartago, Colombia Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Head Leader
Luccianos Gelato
05.2025 - 04.2026
Head Waiter
Peruvian Ceviche Bar Miami
09.2024 - 05.2025
Self Employed
Jalin's Sweets
08.2023 - Current
High School Diploma -
Cartago H.S
No Degree -
Cartago Skincare Specialist