Jalin Wiggins

• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

• Upselling rooms for guest with different needs. Total Sales being over Forty-Eight Thousand Dollars.

• Resolved guest issues promptly, resulting in positive feedback and return visits.

• Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
• Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

• Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
• Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.