Jalina Marquez
Bakersfield,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Computer Commons Student Worker
Bakersfield College
08.2022 - Current
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Exceeded expectations in work-study role by completing tasks ahead of deadlines consistently, earning praise from supervisors.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Increased accessibility to academic resources for students by redirecting them to necessary resources
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Regularly communicated with management to provide feedback and updates.
- Trained new employees to apply best practices and comply with policies and procedures.
Library Student Aide
Kern High School District
08.2021 - 01.2022
- Enhanced library organization by categorizing and shelving books according to the Dewey Decimal System.
- Improved user satisfaction by assisting patrons in finding materials, using computers, and answering inquiries.
- Promoted a positive learning environment with effective communication and interpersonal skills while interacting with diverse patrons.
- Streamlined check-in and check-out processes for efficient circulation of library materials.
- Assisted librarians in creating engaging displays and promotional materials for special events or new releases.
- Collaborated with fellow aides to maintain a clean, organized, and welcoming library space for all users.
Education
Associate of Arts - Psychology
Bakersfield College
Bakersfield, CA05.2023
High School Diploma -
Foothill High School
Bakersfield, CA01.2022
Skills
- Computer Skills
- Technical Support
- Psychology and Sociology Subject Knowledge
- Fast Learner
- Teamwork and Collaboration
- Administrative Support
- Customer Service
- Organized and Efficient
- Friendly and Professional
Certification
- Typing Certificate of 45 words per minute
Timeline
Computer Commons Student Worker
Bakersfield College
08.2022 - Current
Library Student Aide
Kern High School District
08.2021 - 01.2022
Associate of Arts - Psychology
Bakersfield College
High School Diploma -
Foothill High School
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