Jalina Provot
Lynnwood,WA
Summary
Bachelor of Science in Psychology candidate who is driven to continue the journey of being an academic advisor. Experienced in providing academic guidance and support for students in higher education. Utilizes effective communication skills and creates a positive environment to build meaningful relationships in the work environment. Enhance students' success through professionalism and relevant advice in schedule building, information on majors, and degree requirements for educational planning. Maintain proficient skills in educational software to utilize communication, knowledge, and resources to students.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Academic Student Advisor
Western Washington University
03.2024 - 12.2024
- Facilitated the academic advising process by implementing efficient scheduling systems and communication methods.
- Collaborated with faculty to address student concerns and ensure a positive learning environment.
- Developed targeted solution strategies and actively listened to students' academic needs to increase overall student success rates.
- Enhanced student success by developing individualized academic plans and offering personalized guidance.
- Supported students in navigating complex university policies, procedures, and requirements for degree completion.
- Assisted students in exploring major options based on personal interests, goals, strengths, and skills.
- Provided expert advice on course selection, ensuring proper sequencing for timely degree completion.
- Managed a caseload of diverse students from various backgrounds while maintaining confidentiality and professionalism.
- Implemented new technological tools such as Excel, Microsoft Teams, PowerPoint, and Zoom to streamline communication processes between advisors, faculty members, staff, and departments.
- Advocated and promoted students to access available resources that improve academic performance and preparation for scheduling
Barista/Cashier
The Donut House
10.2020 - 12.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick and efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machine and blenders to create beverages such as coffee and smoothies
- Trained new employees, sharing knowledge and expertise.
- Served donuts in an efficient and timely manner.
- Streamlined order processing through accurate cash handling
- Restocked items such as cups, napkins, straws, milk, and donuts.
- Made croissants and boxes for the next working shift.
- Cleaned counters, machines, seating area, and lobby daily such as doing dishes, sweeping, and mopping.
Education
Bachelor of Science - Psychology
Western Washington University
Bellingham, WA12-2024
High School Diploma -
Anacortes High School
Anacortes, WA06-2020
Skills
- Leadership
- Technology proficiency
- Academic advising
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Interpersonal Communication
- Professionalism
- Barista Skills/Expresso Machine Operation
Certification
Collaborative Institutional Training Initiative - Social and Behavioral Research
- Issued in October 2022
- Credential ID: 52286840
Timeline
Academic Student Advisor
Western Washington University
03.2024 - 12.2024
Barista/Cashier
The Donut House
10.2020 - 12.2024
Collaborative Institutional Training Initiative - Social and Behavioral Research
- Issued in October 2022
- Credential ID: 52286840
Bachelor of Science - Psychology
Western Washington University
High School Diploma -
Anacortes High School
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