Jalinda Collins
Villa Rica
Summary
Dedicated healthcare technician with expertise in emergency patient care and vital signs monitoring. Proven track record of efficiently operating medical equipment and delivering compassionate support to patients. Strong communication and teamwork skills enhance collaboration with healthcare professionals, ensuring optimal patient outcomes. Committed to continuous learning and professional growth in a dynamic healthcare environment.
Overview
5
5
years of professional experience
Work History
ED Technician
WellStar Paulding Hospital
Hiram
03.2024 - Current
- Supported medical staff with patient assessments and emergency procedures.
- Monitored vital signs and promptly reported changes to nursing staff.
- Assisted with patient triage, prioritizing care based on urgency.
- Prepared and maintained medical equipment for emergency department use.
- Collaborated with healthcare professionals to ensure quality patient care.
- Trained new technicians on departmental protocols and procedures.
- Ensured a clean and safe environment through teamwork and diligence.
- Performed daily tasks including supply restocking, equipment cleaning, and managing patient flow.
Sales Associate
Home Depot
Hiram
02.2022 - 01.2024
- Demonstrated flexibility and teamwork by crosstraining/rotating in areas of cashier, paint, customer service desk and gardening departments.
- Minimized customer complaints and escalations and promoted overall satisfaction by problem-solving immediate resolutions for minor issues and involving management to handle more complex situations.
Team Member
Arby's
Hiram
06.2021 - 01.2022
- Prioritized a positive dining experience by greeting each patron with a smile, remaining attentive to customer needs throughout transactions and confirming accuracy of order before finalizing sale.
- Worked collaboratively with a team of 8+ fellow crew members on breakfast, lunch and weekend shifts to process orders in an organized manner, maintain store cleanliness and restock inventory for maximum efficiency.
- Demonstrated flexibility and teamwork by crosstraining in front counter, cashier and drive-thru; mentored new team members and assisted with onboarding training program.
- Achieved 100% accuracy for cash drawer and register sales tallies and demonstrated excellent knowledge/use of POS system to enter standard and custom menu orders and minimize customer wait time.
- Consistently provided friendly guest service and heartfelt hospitality.
- Recipient of multiple Associate Homer Award for embodying core values and exceptional performance.
Education
Associate of Science - Nursing Science
Chattahoochee Technical College
Carrollton, Georgia05-2028
Phlebotomy Technician -
University of West Georgia
Carrollton, GA07-2024
Diploma -
South Paulding HS
Douglasville, Georgia05.2022
Skills
- Patient assessment
- Emergency procedures
- Medical equipment maintenance
- Team collaboration
- Customer service
- Critical thinking
Timeline
ED Technician
WellStar Paulding Hospital
03.2024 - Current
Sales Associate
Home Depot
02.2022 - 01.2024
Team Member
Arby's
06.2021 - 01.2022
Associate of Science - Nursing Science
Chattahoochee Technical College
Phlebotomy Technician -
University of West Georgia
Diploma -
South Paulding HS