Jalisa Barber
Antioch,TN
Summary
I am dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Quality driven and safety oriented with excellent interpersonal and relationship building abilities. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Overall I am Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant /Front Desk Medical Receptionist
Tennessee Maternal Fetal Medicine
Nashville , TN
07.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Supported administrative staff by processing payments.
- Administered medications under physician's supervision.
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Called patients to confirm scheduled appointments and obtain additional details.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Shift Leader
Taco Bell Restaurant
Nashville , TN
01.2021 - 04.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed daily workflow and scheduled staff for adequate coverage.
Education
Medical Assistant -
Fortis Institute - Nashville
Nashville, TN08-2022
High School Diploma -
Hunters Lane High School
Nashville, TN05-2018
Skills
- Patient-focused care
- Indirect Patient Care
- Inventory Management
- Phlebotomy
- Data Entry
- Payment Collection
- Medical Terminology
- Patient Scheduling
- Procedure Assistance
- Electronic Medical Records
- Sterilization techniques
- Specimens collection and processing
- Multitasking
- Communication Style
- Problem Solving
- Time Management
- Data Entry
- Organization Skills
- Teamwork
- HIPPA
- Empathy
Certification
- Certified Clinical Medical Assistant
Languages
English
Professional
Timeline
Medical Assistant /Front Desk Medical Receptionist
Tennessee Maternal Fetal Medicine
07.2022 - Current
Shift Leader
Taco Bell Restaurant
01.2021 - 04.2022
- Certified Clinical Medical Assistant
Medical Assistant -
Fortis Institute - Nashville
High School Diploma -
Hunters Lane High School
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