Jalisa Blue
Greensboro,NC
Summary
Very hard working person works well with others reliable responsible team going personal good with people
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Fresenius Medical Care Holdings Inc.
Greensboro , NC
10.2023 - 02.2024
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Explained treatment procedures to patients and their families.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Provided emotional support for patients and families during difficult times.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
Leasing Consultant
Full house marketing
Greensboro , NC
05.2023 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Identified opportunities for improving efficiency in rental operations through process improvement initiatives.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Updated resident data into property management software system daily.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
- Detailed application requirements and answered questions from prospective tenants.
- Conducted background checks on applicants.
- Conducted informative and personalized tours, resulting in new leases.
- Received rent payments and tracked transactions in accounting software.
- Used conflict resolution skills to quickly resolve issues among residents.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Encouraged prospective tenants to fill out applications after property tours.
- Checked rental eligibility by following company's verification process.
- Prepared detailed budgets and financial reports for properties.
- Met with clients to negotiate management and service contracts.
- Prepared and submitted monthly tenant visit logs.
- Compiled and conveyed operational and financial data to regional manager.
Leasing Consultant
InterSolutions
Greensboro, NC
07.2023 - Current
InterSolutionsduring build-out phase of tenant suite.
Sales Representative
Cogent Analysis Group
01.2023 - 04.2023
- Negotiated prices, terms of sales and service agreements.
- Generated advertising brochure for vendor use.
- Set and achieved company defined sales goals.
- Developed and implemented sales strategies to increase profits.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
Retail Sales Associate
Avis Budget Group
Greensboro , NC
07.2021 - 12.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Opened and closed store independently and prepared nightly bank drop for manager.
Home Health Aide
Accent Care Home Health
06.2010 - 09.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Documented vital statistics and coordinated with health care providers.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Engaged patients in recreational activities such as reading books or playing games.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Participated in developing individualized care plans based on medical orders and assessments.
Receptionist
NYCHA
06.2014 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Receptionist
BAYADA
04.2011 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled and confirmed appointments and meetings for senior management team.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Education
Languages
Abraham Lincoln
Skills
- Home health
- Care giver
- Customer service
- Call center
- Scheduling
- Order Processing
- Exceeding Customer Expectations
- Retail Metrics and Goals
- Available Nights, Weekends and Holidays
- Customer Service
- Meeting Sales Goals
- Answering Customer Questions
- Retail Sales
- Time Management
- Cash Handling
- Customer Assistance
- Suggestive Selling
- Cash Register Operation
- Sales Expertise
- Sales Contracts
- Flexible Hours
- Positive Customer Engagement
- Feeding Assistance
- Patient Observation
- Restocking supplies
- Vital signs monitoring
- Blood Glucose Monitoring
Timeline
Patient Care Technician
Fresenius Medical Care Holdings Inc.
10.2023 - 02.2024
Leasing Consultant
InterSolutions
07.2023 - Current
Leasing Consultant
Full house marketing
05.2023 - Current
Sales Representative
Cogent Analysis Group
01.2023 - 04.2023
Retail Sales Associate
Avis Budget Group
07.2021 - 12.2022
Receptionist
NYCHA
06.2014 - 11.2020
Receptionist
BAYADA
04.2011 - 08.2015
Home Health Aide
Accent Care Home Health
06.2010 - 09.2021
Languages
Abraham Lincoln