Jalisa Boyles
Naperville,Il
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Custom designer & Event Planner
Make It Personal Designs
03.2017 - Current
- Create custom items and/or setup Décor for events such as weddings, birthday parties, baby showers, and intimate events
- Create custom products and marketing for target audience using social media
- Build a rapport with potential and repeat customers
- Create and Manage invoices
- Designed sampling displays to enhance consumer interest.
- Collaborated with clients to address brand imaging and marketing style.
Administrative assistant
TTOL Wedding Planning Services
05.2021 - 03.2023
- Prepare and organize new and existing client files
- Communicated with potential clients via social media, telephone, and email
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
Branch Manager
America’s Financial Choice
09.2009 - 12.2017
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Examined customer loan applications for loan approvals and denials.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
Inside Sales Representative & Collections
Corvus Janitorial Systems
10.2012 - 09.2013
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Utilized data and analytics to identify target markets and understand customer needs.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Attended weekly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
Education
Diploma -
Proviso West High School
Hillside, IL06.2006
No Degree - Business Management
College of DuPage
Glen Ellyn, IL05.2024
Skills
- Customer Service
- Management
- Administration
- Microsoft Office
- Team Leadership and Motivation
- Strategic Planning
- Customer Inquiries
- Oversee Program Operations
- Microsoft Office Suite
- Brochure and Publication Development
- Administration
- Event Planning and Assistance
- Equipment Transportation
- Client Relations
- Managing Reception
- Event Execution
- Customer Rapport
- Communications and Media
- Organization and Planning
- Creativity and Adaptability
- Credit Card Transaction Processing
- Reading Comprehension
- Update Financial Records
- Fee Collection
- Team Meetings
Additional Information
- Experience I am a motivated small business owner with an extensive customer service background and a passion for business management. I consider myself very personable and enjoy contributing to making people smile. I always take pride in every project that I take on.
Timeline
Administrative assistant
TTOL Wedding Planning Services
05.2021 - 03.2023
Custom designer & Event Planner
Make It Personal Designs
03.2017 - Current
Inside Sales Representative & Collections
Corvus Janitorial Systems
10.2012 - 09.2013
Branch Manager
America’s Financial Choice
09.2009 - 12.2017
Diploma -
Proviso West High School
No Degree - Business Management
College of DuPage
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