Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Leutinant
Saint Landry Parish Sheriff's Office
06.2018 - 04.2022
Responded to emergency situations and provided first aid following facility guidelines.
Resolved issues and disputes between inmates professionally and respectfully.
Monitored and confirmed compliance with safety standards and regulations.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Gathered facts from interviews of suspects, witnesses, and complainants.
Commanded on-scene tactical teams during critical incidents.
Granted or denied leave requests and scheduled coverage for shortages.
Developed and implemented strategies to improve patrol operations.
Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures.
Police Detective
Bunkie Police Department
09.2015 - 06.2018
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Marked off crime scenes and controlled access to protect evidence from tampering or loss.
Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
Wrote detailed reports outlining case findings for internal files and legal purposes.
Investigated and reported crimes, accidents, offenses, and damage to property.
Gathered facts from interviews of suspects, witnesses, and complainants.
Participated in court hearings to provide written reports, evidence and verbal testimonies.
Obtained and served search warrants related to ongoing cases.
Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
Investigated complaints brought by members of community by conducting interviews and compiling evidence.
Qualified Mental Health Professional
LARC
04.2014 - 03.2015
Documented client progress in confidential files.
Provided clients with recommendations to community resources.
Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
Performed client assessments and developed treatment plans.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Observed and monitored client behavior and responses to treatment.
Encouraged patients to discuss experiences in group and individual settings.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Self-motivated, with a strong sense of personal responsibility.
Service Coordinator Supervisor
Magnolia's Home Care
09.2011 - 04.2014
Developed and implemented quality control and assurance procedures for service projects to deliver high standards of work on client projects.
Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.
Managed and coordinated service teams to achieve successful completion of service projects.
Communicated with clients and service providers to provide updates on work progress.
Resolved customer complaints and issues to drive satisfaction and loyalty.
Coordinated and monitored service activities to confirm work met all requirements.
Maintained accurate records and full compliance with government regulations and agency guidelines.
Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.
Developed and implemented training programs for service personnel to improve individual capabilities and enhance team performance.
Developed and implemented training programs for staff.
Life Insurance Agent
Union National Life Insurance
10.2012 - 09.2013
Maintained high standards of customer service by building relationships with clients.
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Office Clerk
American Home Care Alternatives
02.2007 - 09.2011
Interacted with customers by phone, email, or in-person to provide information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled incoming business and client requests for information.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Education
Post Certified Officer
ALETA
Lafayette, LA
07.2016
Bachelor of Arts - Criminal Justice
University of Phoenix
Tempe, AZ
12.2014
High School Diploma -
Opelousas Senior High School
Opelousas, LA
05.2006
Skills
Incident Report Creation
Clearing Casings
Leading Team Operations
Fingerprint Evidence
Controlled Tactical Operations
Crime Solving
Certification
S.W.A.T
Timeline
Leutinant
Saint Landry Parish Sheriff's Office
06.2018 - 04.2022
Police Detective
Bunkie Police Department
09.2015 - 06.2018
Qualified Mental Health Professional
LARC
04.2014 - 03.2015
Life Insurance Agent
Union National Life Insurance
10.2012 - 09.2013
Service Coordinator Supervisor
Magnolia's Home Care
09.2011 - 04.2014
Office Clerk
American Home Care Alternatives
02.2007 - 09.2011
Post Certified Officer
ALETA
Bachelor of Arts - Criminal Justice
University of Phoenix
High School Diploma -
Opelousas Senior High School
Similar Profiles
Bradley GauthierBradley Gauthier
Communications Supervisor at St. Landry Parish Sheriff's OfficeCommunications Supervisor at St. Landry Parish Sheriff's Office