- I enjoy helping others and giving back to the community
- Football
- Gym Workouts
- Learning new cooking techniques and expanding my culinary skills
Jalisa Jackson
Tallahassee
Summary
Knowledgeable Paralegal with solid foundation in legal research and case management. Known for efficiently supporting attorneys and contributing to successful case outcomes. Demonstrated proficiency in drafting legal documents and managing case files.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Paralegal
Law Office of Matthew C. Williams
541 E Tennessee Street Suite 100
05.2022 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Streamlined office communication and improved case management with meticulous record-keeping.
- Reduced case resolution times by effectively supporting negotiation and settlement processes.
- Improved client trust and satisfaction, providing comprehensive support and updates throughout case progression.
Legal Assistant
Office of Public Defenders
301 S. Monroe Street Tallahassee, FL 32301
09.2021 - 05.2022
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
Paralegal
Boatman Ricci
411 E. College Ave., Tallahassee, FL 32301
12.2020 - 09.2021
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Prepared legal briefs, motions, and pleadings.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Conferred with clients and other involved parties to gather and track case information.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis or Westlaw.
- Bolstered firm's reputation by consistently maintaining high standards of confidentiality and professionalism.
Office Manager/ Lead Legal Assistant
Public Defender's Office
24 N. Adams Street Suite 1, Quincy, FL 32351
06.2006 - 12.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence..
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Communicated pertinent information to clients via phone, email, and mail.
Education
84 Credits Towards Bachelor’s Degree - Criminal Justice/Homeland Security
Saint Leo University
Saint Leo, FLAssociate of Science - Criminal Justice
Fortis College
Orange Park, FL05-2014
High School Diploma -
East Gadsden High School
Havana, FL05-2009
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Notary public
- Document preparation
- Calendar management
- Administrative support
- Research and data collection
- Legal writing
- File organization
- Proofreading
- Attorney support
- Trial preparation assistance
- File and records management
Accomplishments
Graduated top of Basic Recruit Class of 2009 - Pat Thomas Law Enforcement Academy
Certification
Florida Certified Supervisory Manager - Florida State University - 2019
Florida Certified Public Manager - Florida State University - 2019
Interests
Timeline
Paralegal
Law Office of Matthew C. Williams
05.2022 - Current
Legal Assistant
Office of Public Defenders
09.2021 - 05.2022
Paralegal
Boatman Ricci
12.2020 - 09.2021
Office Manager/ Lead Legal Assistant
Public Defender's Office
06.2006 - 12.2020
84 Credits Towards Bachelor’s Degree - Criminal Justice/Homeland Security
Saint Leo University
Associate of Science - Criminal Justice
Fortis College
High School Diploma -
East Gadsden High School