Jalisa Kinds
Boston,MA
Summary
Proactive and resourceful administrative professional with a proven track record of successfully supporting executives.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist (Spa)
Intercontinental Hotel
2024.03 - Current
- Manage front desk operations, including scheduling appointments and responding to inquiries.
- Handle customer interactions in person and on phone to provide exceptional service
- Assist with administrative tasks such as filing, data entry, and organizing paperwork
- Maintaining reception area to create a welcoming atmosphere for clients, including sanitizing, organizing, and restocking front desk area
- Utilize computer software to manage client bookings and update records accurately
- Assist with scheduling 20 or more appointments daily, verifying client information, and submitting and approving payments
- Collect membership and spa pass fees and payments
Receptionist (Temp)
Keegan Werlin LLP
2024.05 - 2024.06
- Managed multiple phone lines and scheduled appointments in fast-paced office setting
- Provided exceptional customer service and greeted visitors
- Coordinated meetings and managed office supplies inventory
- Maintained visitors list for security and submitted visitor information and maintenance requests through 99 High app
- Input attorneys' time entries into Perfect Law system
- Managed inventory and restocked kitchen and conference rooms
- Organized catering, including setup and breakdown of orders
- Prepared AMEX data spreadsheets for markups and assisted with large-scale mailing projects
- Responded to inquiries from callers seeking information regarding attorney assistance
Research and Development Administrative Assistant
Philips North America
2022.06 - 2023.03
- Provided comprehensive administrative support to the Connected Care and Personal Health team, including one Department Head, six group leaders, and 50 researchers
- Processed 20 purchase orders weekly, utilizing Ariba guided buying system, submitted expense reports, and reconciled corporate card charges
- Managed on/off-boarding process for employees, including preparing and maintaining new hire spreadsheet, records, ordering tech supplies, arranging new hire orientation sessions and exit seminars
- Coordinated scheduling for monthly department town halls, on and off-site meetings, events, and customer experience lab visits
- Member of employee Launch crew that drives initiatives to enhance employee satisfaction and business impact in the workplace.
Administrative Assistant
Nelson Mullins Riley & Scarborough LLP
2020.02 - 2022.05
- Provided administrative support for the Bio-Tech team of 10 personnel, including processing routine correspondence and producing reports, letters, graphics, and other confidential documents and patents
- Electronically filed 300 emails weekly to and from vendors, clients, government agencies, and foreign associates
- Managed team marketing budget, preparing and submitting expense reports, processed and approved 50 invoices daily for vendors and foreign associates, and organized monthly pre-bills
- Liaised with various departments, vendors, and other external parties to plan internal and special events
- Prepared ten reporting documents and correspondence daily for business intake, provided logistical support to billing, accounting, and records departments regularly, and assisted other departments as needed
Executive Assistant
Mass STEM Hub/One 8 Foundation
2019.11 - 2020.01
- Provided general administrative support to the Mass Stem Hub team of 5 personal
- Researched and conducted data to prepare documents for review and presentation by boards of directors, committees, and executives
- Managed calendar and emails for two executives, including preparation and scheduling of meetings and events
- Detailed and arranged travel arrangements and venue reservations for conferences and seminars
- Maintained office supplies inventory by checking stock and ordering new supplies from different vendors
Administrative Assistant
John Hancock Investments
2018.08 - 2019.10
- Supported a team of 40 personnel, including processing routine correspondence and producing reports, letters, graphics, and other confidential documents
- Trained administrative assistants and other department team members on software packages, department/company policies, procedures, and administrative system
- Managed and tracked weekly expenses and invoices for the sales team and supervisor
- Scheduled appointments and organized meetings for department personnel
- Orchestrated travel arrangements and processed related expense reports
- Contributed to space planning, consultant time tracking, record-keeping, shared folder updates, office supply maintenance, and invoice and purchasing activity.
Administrative Coordinator
Boston Public Health Commission-Welcome Family
2017.08 - 2018.08
- Provided administrative support to 5 nurses
- Processed 20 invoices weekly, prepared and submitted purchase orders, and collected/reviewed client billing data
- Uploaded weekly data to the MDPH platform and reported weekly activities to the director and supervisor
- Conducted follow-up calls 2 weeks after each home visit
- Produced weekly reports and contributed to special MIS projects.
- Improved office operations by automating client correspondence, record tracking and data communications
Education
Bachelor of Science in Business Administration and Management -
SUFFOLK UNIVERSITY
Boston, MA05.2017
Skills
- Sales and Purchase tracking
- Workday
- Chrome River
- Concur
- Service Now
- Prioritization
- Salesforce Administration
- Microsoft Suite
- Research & Development
- Operations Management
- Event Planning
Websites
Timeline
Receptionist (Temp)
Keegan Werlin LLP
2024.05 - 2024.06
Front Desk Receptionist (Spa)
Intercontinental Hotel
2024.03 - Current
Research and Development Administrative Assistant
Philips North America
2022.06 - 2023.03
Administrative Assistant
Nelson Mullins Riley & Scarborough LLP
2020.02 - 2022.05
Executive Assistant
Mass STEM Hub/One 8 Foundation
2019.11 - 2020.01
Administrative Assistant
John Hancock Investments
2018.08 - 2019.10
Administrative Coordinator
Boston Public Health Commission-Welcome Family
2017.08 - 2018.08
Bachelor of Science in Business Administration and Management -
SUFFOLK UNIVERSITY
Similar Profiles
Maria Fernanda MaciasMaria Fernanda Macias
Front Office Agent at Intercontinental HotelFront Office Agent at Intercontinental Hotel
Shams Munawar MomoshadShams Munawar Momoshad
Client Service Representative at Intercontinental HotelClient Service Representative at Intercontinental Hotel
Selina Monica TasiSelina Monica Tasi
Housekeeper Room Attendant at InterContinental HotelHousekeeper Room Attendant at InterContinental Hotel