Jalisa Mitchell
Shreveport,LA
Summary
I am currently for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productive.
Overview
8
8
years of professional experience
Work History
Private Sitter
Companion Health Services
11.2023 - Current
- Enhanced client well-being by providing attentive and compassionate care in daily activities.
- Assisted clients with mobility issues, promoting safety and independence in their homes.
- Administered medications as prescribed, ensuring proper dosage and timely intake for optimal health outcomes.
- Prepared nutritious meals tailored to individual dietary needs, contributing to overall client wellness.
- Maintained a clean and organized living environment, fostering a comfortable and hygienic atmosphere for clients.
Temp Aide/Activities Assistant
Pierremont Healthcare
03.2020 - 10.2023
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Collaborated with healthcare professionals to develop personalized care plans for each patient''s specific needs.
Customer Service Representative
Teleperformance
05.2016 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Green Oaks Performing Arts Academy
Shreveport, LA05.2010
Skills
- Progress Documentation
- Care Plan Assessment
- First Aid and Safety
- Behavioral Management
- Procedure Assistance
- Patient Scheduling
- Patient-Focused Care
- Data Entry
- HIPAA Compliance
- Medical Terminology
- Electronic Health Records
- Patient Documentation
- Medical Billing
- Biohazard Disposal
- Infection Control
- Supply Restocking
Timeline
Private Sitter
Companion Health Services
11.2023 - Current
Temp Aide/Activities Assistant
Pierremont Healthcare
03.2020 - 10.2023
Customer Service Representative
Teleperformance
05.2016 - 03.2020
High School Diploma -
Green Oaks Performing Arts Academy