Jalisa Rodriguez-Broughton
Fayetteville,NC
Summary
I'm a highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Brighter Day Physical Therapy & Wellness
Longmeadow , MA
06.2022 - 05.2024
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Answered phones promptly and directed calls appropriately.
- Maintained confidentiality of patient information according to HIPAA regulations.
Administrative Assistant
RodKen Real Estate
Fayetteville, NC
03.2021 - 06.2022
- Greeted visitors and provided general information about the company.
- Compiled data from various sources into organized reports for review by management team.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Developed and maintained filing systems for confidential documents and records.
- Answered questions from customers regarding products and services offered by the company.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FL06-2019
Some College (No Degree) -
Hillsborough Community College
Tampa, FlSkills
- Data Entry
- Scheduling
- Mail handling
- Calendar Management
- Office Administration
- Appointment Scheduling
- Filing
- Customer Service
- Training and coaching
- Office Management
Affiliations
- Adamant reader
- Volunteering
- Travel
- Writing/Painting
Timeline
Administrative Assistant
Brighter Day Physical Therapy & Wellness
06.2022 - 05.2024
Administrative Assistant
RodKen Real Estate
03.2021 - 06.2022
High School Diploma -
Zephyrhills High School
Some College (No Degree) -
Hillsborough Community College
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