Years of mental health experience
Jalisa Rumph
Perry,GA
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
Work History
Licensed Social Worker
Lartey Wellness Group
09.2021 - Current
- Monitors the clients progress through interview, observation, input of team members, chart reviews, or other methods.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- De-escalated stressful situations through individual and family crisis interventions.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Administered assessments to identify clients' needs and establish treatment plans.
- Utilized evidence-based practices to provide effective interventions for clients.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
Hospice Medical Social Worker
Remarkable Hospice
01.2022 - 10.2022
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
- Conducted in-home visits to provide supportive services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assessed risk factors of patients and made referrals for further services.
- Facilitated family meetings to discuss patient care plans.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Licensed Master Social Worker
Telehealth, Therapy Café
10.2021 - 10.2022
- Updated client documentation for accurate, compliant and current records.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- De-escalated stressful situations through individual and family crisis interventions.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Developed and maintained strong relationships with community resources for successful referrals.
- Utilized evidence-based practices to provide effective interventions for clients.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Licensed Master Social Worker
Southern Bridge
07.2021 - 02.2022
- Updated client documentation for accurate, compliant and current records.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Utilized evidence-based practices to provide effective interventions for clients.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Documented client progress and activities in accordance with agency policies and procedures.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Professional Social Services Worker
Justice
10.2020 - 07.2021
- Provided substance abuse information in a group setting
- Facilitated group to include group activities, question and answers, and provide feedback to group members
- Maintained a running dialogue between each group member in their required program journals
- Considered all available information to identify psycho-social stressors, strengths, challenges, risks, level of functioning and needs
- Correctly filed assessments and/or updates in youth’s record
- Participated in the identification of youth’s strengths and weaknesses and the selection of appropriate treatment goals and interventions
- Monitored the youth’s progress through interview, observation, input of team members, chart reviews, or other methods
Counselor
On The Path Children and Family Services
12.2019 - 12.2020
- Provided individual and family counseling to at-risk adolescents in their homes, schools and community settings
- Provided short-term crisis intervention and management as warranted to youth who display risk factors and may benefit from connection to mental health
- Notated sessions utilizing the BIRP system of notation.
- Supervised meetings with family members to help create support system for clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Assessed clients' needs to provide appropriate therapeutic interventions.
Advanced Medical Support Assistant
VA Medical Center
01.2017 - 10.2019
- Explained VA's mandates on collecting insurance information to veterans, their families, and other eligible patients
- Reviewed and Analyze health care benefit issues
- Identified and extracted pertinent information from documents, case files, and other materials quickly and accurately
- Maintained effective working relationships with health officials and community representatives to promote and sustain appropriate healthcare channels for Veterans
- Prepared and mailed outgoing correspondence, including appointment letters, unable to contact letters and technical assistance
- Provided assistance in obtaining initial/follow up care when continuation of care is needed thru outside VA provider.
- Maintained, verified, updated and obtained medical records.
- Used VISTA and CPRS interfacing software to maintain and record patient data and generate reports.
PSE Sales and Distribution Associate
United States Postal Service
04.2016 - 12.2016
- Received mail for delivery to PO boxes at local facility
- Scanned and prepared notices for packages needing delivery
- Received and scanned packages from customers for delivery to various destinations
- Held facility keys for opening to begin postal operations
- Ensured all mail is accounted for at the end of the day
- Tended to the daily financials and preparing deposits of $100 or more for dispatch to headquarters for deposit
- Analyzed financial information and prepared electronic accountability forms for all financials to include packaging product sales, stamp sales, money orders, and PO Box renting
- Ensured facility is properly secure at close by accounting for register, inventory, safe is secure and locked, and the facility doors are locked inside and out prior to exiting the facility for closing.
Mail Handler Assistant
United States Postal Service
02.2016 - 04.2016
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Used automated mail processing equipment to sort and collate mail.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Operated postal machines, including postage meters and mail-processing machines.
Office Assistant
Major Impact
01.2015 - 06.2015
- Safeguarded the ethical, statutory and constitutional rights of patients are being followed on behalf of patient.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Utilized office management software to record and track customer information.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Assisted with budgeting and financial management to keep office operating within budget.
Child Welfare Case Manager
Lutheran Services of SWFL
01.2014 - 01.2015
- Completed regular visitations to check on children, families and home environments.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
- Attended proceedings and testified during reunification and permanent placement cases.
- Established parental eligibility through frequent meetings and reviewing information.
- Partnered with local organizations to expand access to social and community services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Educated families in program resources.
Cashier
Kmart
10.2013 - 02.2014
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Mental Health Technician
Wexford Health
10.2013 - 01.2014
- Directed therapeutic activities for mentally ill inmates
- Safeguarded the ethical, statutory and constitutional rights of patients are being followed on behalf of patient.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Census Clerk
US Census Bureau
03.2010 - 06.2010
- Processed payroll for employees within the organization.
- Processed and maintained an assortment of personnel and payroll actions by using a variety of databases
- Coordinated with managers, using labor tracking tools, to ensure employees are on the correct schedule patterns
- Provided frequent customer service regarding payroll, benefits, scheduling, etc.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Public Health Technician
US Air Force
07.2007 - 07.2009
- Collected, compiled, organized and tracked statistical information to support program operations and achievement of program goals and objectives
- Managed STD cases amongst the base population
- Reported STD trends to Public Health Officer which were reported to the CDC for line-of-duty injuries or illnesses such as hearing loss
- Conducted noise testing base wide in areas where hazardous amounts of noise occurred.
- Used VISTA and CPRS interfacing software to develop, compile and write communications for review.
- Educated health care providers on prevention of disease and health promotion.
- Investigated potential and existing health issues of public to protect people from environmental and other hazardous diseases.
- Planned and conducted public health studies.
- Supervised and monitored health surveillance activities.
Cashier
Burger King
03.2006 - 04.2007
- Maintained an accurate cash draw
- Bagged and packaged customer food orders in an organized fashion
- Effectively utilized resources to successfully complete orders
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Master of Social Work - Social Work
Fordham University
The Bronx, NY01.2021
Master of Counseling - Counseling
Nova Southeastern University
Fort Lauderdale, FL01.2018
Bachelor of Science - Psychology
University of Maryland University College
Adelphi, MD05.2013
High School Diploma -
Warner Robins High School
Warner Robins, GA06.2007
Skills
- Behavioral Therapy
- Addiction Counseling
- Intake Experience
- Medical Records
- Meeting Facilitation
- Military Service
- Electronic Charting
- Creative Thinking
- Analytical Thinking
- Child Abuse and Neglect Identification & Reporting
- Relaxation Techniques
- Cultural Competency
- Pyschosocial Assessments
- Attention to Detail
- Basic Cardiac Life Support (BCLS) Certified CPR, First Aid, AED
- Multidisciplinary Team Collaboration
- Mood Disorders Knowledge
- Discharge Planning
- Conflict Resolution
- PTSD Expertise
- Hospice Resources
- Family Reunification
- Relationship Issues Management
- Confidential Documentation and Recordkeeping
- Scheduling
- Community Referrals
- Emotional Support
- DSM-IV Knowledge
- Grief Processes
- Data Collection
- Crisis Intervention Techniques
- Direct Patient Care
- Case Notes
Additional Information
Certifications and Licenses
- Driver's License
Licensed Master Social Worker May 2021 to Present
- License #: MSW010042 (Georgia) exp. 9/30/24
- License #: 113027-01 (New York) exp. 5/31/24
- License #: 27766 (Maryland) exp. 10/31/23
Languages
English
Timeline
Hospice Medical Social Worker
Remarkable Hospice
01.2022 - 10.2022
Licensed Master Social Worker
Telehealth, Therapy Café
10.2021 - 10.2022
Licensed Social Worker
Lartey Wellness Group
09.2021 - Current
Licensed Master Social Worker
Southern Bridge
07.2021 - 02.2022
Professional Social Services Worker
Justice
10.2020 - 07.2021
Counselor
On The Path Children and Family Services
12.2019 - 12.2020
Advanced Medical Support Assistant
VA Medical Center
01.2017 - 10.2019
PSE Sales and Distribution Associate
United States Postal Service
04.2016 - 12.2016
Mail Handler Assistant
United States Postal Service
02.2016 - 04.2016
Office Assistant
Major Impact
01.2015 - 06.2015
Child Welfare Case Manager
Lutheran Services of SWFL
01.2014 - 01.2015
Cashier
Kmart
10.2013 - 02.2014
Mental Health Technician
Wexford Health
10.2013 - 01.2014
Census Clerk
US Census Bureau
03.2010 - 06.2010
Public Health Technician
US Air Force
07.2007 - 07.2009
Cashier
Burger King
03.2006 - 04.2007
Master of Social Work - Social Work
Fordham University
Master of Counseling - Counseling
Nova Southeastern University
Bachelor of Science - Psychology
University of Maryland University College
High School Diploma -
Warner Robins High School
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