Jalisa Wilson
Summary
Detail-oriented casework counselor specializing in crisis intervention and treatment planning. Proven track record in supporting inmate rehabilitation and ensuring adherence to institutional procedures. Strong communication skills enhance collaboration with multidisciplinary teams. Committed to fostering positive outcomes in challenging environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Casework Counselor
Indian Creek Correctional Center
Chesapeake, Virginia
09.2023 - Current
- Managed inmate casework by developing and monitoring individualized treatment plans to support rehabilitation
- Communicate effectively with staff, community corrections, external agencies, and families
- Conducted interviews and provided counseling support to inmates, fostering personal development and coping strategies
- Prepare detailed written reports and maintain accurate case documentation
- Identified and coordinated community resources, enhancing rehabilitation and reentry for inmates
- Maintain professionalism while engaging in constructive communication with peers
- Ensure compliance with timekeeping, policies, and institutional procedures
Correctional Officer
St Brides Correctional Center
Chesapeake , VA
08.2019 - 09.2023
- Maintained safety and security by monitoring inmate behavior and enforcing institutional rules
Completed administrative duties including inmate processing, documentation, and accountability
Conducted routine security checks and inspections
Operated communication systems including radios, intercoms, and telephones
Identified behavioral warning signs to prevent disturbances, violence, or self-harm
Collaborated with supervisors to improve security operations and meet deadlines
Receiver
Nexcom Distribution Center
Suffolk, Virginia
12.2017 - 08.2019
- Inspected incoming merchandise and verified shipment accuracy
- Maintained inventory records, files, and supply tracking systems
- Organized inventory using scanning tools and warehouse systems
- Unloaded and processed pallets for proper storage and distribution
Machine Operator
Green Mountain
Windsor, Virginia
08.2014 - 08.2016
- Set up and operated production machinery to ensure efficiency and accuracy
Maintained and cleaned equipment before and after shifts
Ensured materials were stocked and ready for production
Followed AIB food safety standards and resolved deficiencies promptly
Adjusted machine settings to maintain quality production output - Operated machinery for production processes to ensure efficient workflow.
- Monitored equipment performance and reported issues to maintenance team.
- Collaborated with team members to maintain safety standards in the workplace.
Education
High School Diploma -
Lakeland Highschool
Suffolk, VA06-2013
Skills
- Case management & treatment planning
Counseling & interviewing techniques
Crisis intervention & conflict resolution
Report writing & documentation
Inmate supervision & institutional security
Communication (verbal & written)
Microsoft Word & administrative tasks
Team collaboration & professionalism
Time management & compliance
Community resource coordination - Effective communication
- Active listening
- Professionalism
- Recovery support services
- Medicaid
- Intake assessments
- Skilled in intake interviewing
- Substance abuse counseling
- Motivational interviewing
- Peer counseling
- Case management and documentation
Certification
- Basic Skills for Counselors
Notary Public
CPR Certified
First Aid Certified
AED Certified
Tourniquet Certified
Timeline
Casework Counselor
Indian Creek Correctional Center
09.2023 - Current
Correctional Officer
St Brides Correctional Center
08.2019 - 09.2023
Receiver
Nexcom Distribution Center
12.2017 - 08.2019
Machine Operator
Green Mountain
08.2014 - 08.2016
High School Diploma -
Lakeland Highschool