Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hi, I’m

Jalisha Carter

Jalisha Carter

Summary

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
years of professional experience

Work History

Jai Carter Designs

Freelancer
04.2018 - Current

Job overview

  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed and maintained user documentation to establish product understanding.
  • Monitored and maintained websites and applications to track security vulnerabilities.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
  • Analyzed user feedback to gather input and identify areas required for improvement.

Home Depot

Customer Service Manager
04.2017 - 04.2018

Job overview

Created career development programs for team and developed short-term planning for growth to improve skills and performance of employees.


Managed overstocking, restocking and inventory control procedures during required shifts. Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.


Assisted in organizing and overseeing assignments to drive operational excellence.


Evaluated employee performance and conveyed constructive feedback to improve skills.


Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Tender Greens

Cook Manager
11.2015 - 07.2016

Job overview

  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw food preparation and monitored safety protocols.
  • Maximized quality assurance by completing frequent line checks.
  • Developed new culinary programs that increased customer satisfaction and operational excellence levels.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.
  • Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

United States Navy, USN

Interior Communications Electrician
10.2008 - 05.2015

Job overview

  • Tracked information with spreadsheets, updated databases and used word processing software to type correspondence.
  • Put together and configured antennas, power sources and other equipment to establish communications.
  • Developed campaigns to increase public awareness of company and engage customers.
  • Maintained computer communication systems and internet services for over 5000 sailors.
  • Documented and processed incoming messages over communication systems for supervisor review.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
  • Created media kits and utilized promotional materials to meet specific strategic initiatives.
  • Completed inspections, followed maintenance schedules and completed repairs.
  • Facilitated communication between two or more parties using switchboards and other telephone systems.
  • Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
  • Oversaw team of 15 personnel, delivered training and maintained deployability of communications packages.
  • Operated sound-recording equipment to record signals and preserve broadcasts for purposes such as analysis by intelligence personnel.
  • Monitored emergency frequencies to detect distress calls and respond by dispatching emergency equipment.
  • Passed along phone messages and maintained records.
  • Built strong relationships with media outlets and communications professionals to expand personal network.
  • Followed schedules and procedures for changing frequencies and cryptographic codes.

Education

National University
La Jolla, CA

Associate of General Studies from Art
05.2015

University Overview

Independence University
Salt Lake City, UT

Associate from Graphic Design
10.2019

University Overview

Full Sail University
Winter Park, FL

Bachelor from Graphic Design
07.2023

University Overview

Skills

  • Software Proficiency
  • Planning and Coordination
  • Cultural Awareness
  • Good Telephone Etiquette
  • PPE Compliance
  • Interpersonal Communication
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Active Listening
  • Written Communication
  • Teambuilding
  • Multitasking Abilities
  • Organization and Time Management
  • Self-Motivated
  • Training and Development
  • Teamwork and Collaboration

Timeline

Freelancer
Jai Carter Designs
04.2018 - Current
Customer Service Manager
Home Depot
04.2017 - 04.2018
Cook Manager
Tender Greens
11.2015 - 07.2016
Interior Communications Electrician
United States Navy, USN
10.2008 - 05.2015
National University
Associate of General Studies from Art
Independence University
Associate from Graphic Design
Full Sail University
Bachelor from Graphic Design
Jalisha Carter