JALISHA SANCHEZ
Bronx,NY
Summary
Friendly with energetic and helpful demeanor. Successful working in fast-paced and crowded environments while maintaining a professional attitude. Strong math skills and scheduling flexibility.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Mannam Medical & Wellness
06.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
After School Advocate
A House On Beekman
08.2022 - 06.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern
- Supported students in reading, writing and communication skills
- Organized supporting documents to keep parents aware of what is going on
- Onboarded and monitored program participants and guided each through entry-level stages.
Receptionist
Alssaro Counseling Services
06.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Confirmed appointments, communicated with clients and updated client records
- Answered central telephone system and directed calls accordingly.
Cashier
Burlington Coat Factory
02.2021 - 02.2022
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier and Front Desk
Jalisha Hair Salon
02.2019 - 03.2020
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Education
High School Diploma -
In-Tech Academy
Bronx, New York06.2020
Skills
- Creative problem solving
- Stock management
- Money handling abilities
- Telephone etiquette
- Professional telephone demeanor
- POS systems expert
- MS Office
- Good communication skills
- Medical Office Administration
Certification
- EKG Certification
- CPR Certified
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Receptionist
Mannam Medical & Wellness
06.2023 - Current
After School Advocate
A House On Beekman
08.2022 - 06.2023
Receptionist
Alssaro Counseling Services
06.2022 - 09.2022
Cashier
Burlington Coat Factory
02.2021 - 02.2022
Cashier and Front Desk
Jalisha Hair Salon
02.2019 - 03.2020
High School Diploma -
In-Tech Academy
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