Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalisha White

Chicago,IL

Summary

Versatile and results-oriented professional with extensive experience across healthcare and retail sectors, notably with Abcor .Excelled in patient care and operational efficiency, enhancing patient quality of life and streamlining workflows for improved productivity. Demonstrated leadership in fostering team collaboration and a commitment to excellence, with a proven track record in housekeeping and conflict resolution.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Home Health Aide

Abcore
02.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Manager's Assistant

Home Depot
02.2020 - 02.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Mail Handler Assistant

United States Postal Service, USPS
01.2017 - 04.2022
  • Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
  • Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
  • Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
  • Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
  • Assisted in training new Mail Handler Assistants, sharing best practices and tips for optimal performance in the role.
  • Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.

Receptionist

Dental Clinic
11.2020 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.

Supervisor

Kmartcorp
03.2016 - 02.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

High School Diploma -

Steinmetz College
06-2017

Skills

  • Patient care
  • Vital signs monitoring
  • Behavioral support
  • Package handling
  • Safety procedures
  • Deadline oriented
  • Training and mentoring
  • Goal oriented
  • Customer service
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations

Certification

  • Emergency Medical Technician (EMT) – National Registry of Emergency Medical Technicians.
  • Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.

Timeline

Home Health Aide

Abcore
02.2023 - Current

Receptionist

Dental Clinic
11.2020 - 11.2021

Manager's Assistant

Home Depot
02.2020 - 02.2023

Mail Handler Assistant

United States Postal Service, USPS
01.2017 - 04.2022

Supervisor

Kmartcorp
03.2016 - 02.2017

High School Diploma -

Steinmetz College

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Jalisha White