Jaliyah Haddock
Dallas,TX
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and cash handling. Recognized for strong attention to detail and effective conflict resolution skills. Adept at multitasking in fast-paced environments, consistently enhancing customer experiences while maintaining high service standards. Proficient in Microsoft Office and committed to organizational excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Associate
Walmart
Dallas, USA
01.2024 - Current
- Reliable with experience in efficient checkout services, accurate transactions, and supporting front-end operations while upholding Walmart’s service standards.
- Promoted Walmart services and programs such as credit card applications and savings programs.
- Gained skills in problem-solving, multitasking, and conflict resolution in a high-paced setting.
- Adapted quickly to new technology and procedures as store systems were updated.
- Participated in training sessions to stay current with company initiatives and service standards.
- Assisted customers with purchases, returns, exchanges, and general inquiries.
- Operated cash registers, handled cash, credit, and digital transactions with accuracy.
- Developed strong communication and interpersonal skills through daily customer interactions.
- Followed company policies and procedures for cash handling, safety, and loss prevention.
- Resolved customer concerns professionally, ensuring a positive shopping experience.
Administrative Assistant
Sergeant At Arms Protection (SAAP)
Dallas, TX
05.2021 - 03.2023
- Initiated communication between the client and the company by providing sufficient customer service, information needed by the client, and supporting upper management.
- Skilled in writing clear, concise reports.
- Strong attention to detail and ability to interact effectively with internal teams.
- Respond to inquiries and complaints and resolving them promptly.
- Familiar with CRM software and Microsoft Office.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
HIGH SCHOOL DIPLOMA - Business Administration And Management
Lancaster High School
Lancaster01.2023
Skills
- Basic math skills
- Attention to detail
- Customer service
- Cash handling
- Professionalism
- Interpersonal skills
- Communication skills
- Computer literacy
- Team collaboration
- Independent worker
- Organizational skills
- Leadership abilities
- Integrity and trustworthiness
- Time management
- Conflict resolution
- Multitasking proficiency
- Microsoft Office suite
Languages
Spanish
Limited
French
Elementary
Certification
- Certificate of Completion, Google Analytics, 01/01/21
- Certificate of Completion, SMU Upward Bound Math Science TRIO Program (UBMS), 01/01/21
- Typing Speed Completion Certification, 11/01/23
Affiliations
National Honor Society Member
Lancaster High School — Lancaster, Texas
January 2019 - January 2023
Responsibilities and Achievements:
- Maintained a GPA of 3.5 to meet scholarship requirements.
- Completed over 40 hours of community service including:
- Served as an NHS member, organizing meeting agendas and tracking volunteer hours.
- Participated in monthly meetings and contributed to planning service projects.
- Tutored underclassmen in Algebra, Geometry, and Physics to promote academic success.
- Promoted the four NHS pillars—Scholarship, Leadership, Service, and Character—through consistent community involvement and ethical behavior.
- Coordinated with school staff and local organizations to create new volunteer opportunities for members.
DECA Member
Lancaster High School — Lancaster, Texas
January 2019 - January 2023
Key Responsibilities and Achievements:
- Competed in DECA events focused on marketing, entrepreneurship, finance, and hospitality, advancing to state level.
- Developed and presented business plans and case studies in competitive role-play and written project formats.
- Participated in leadership and career development conferences.
- Contributed to chapter fundraising and school-based enterprise operations, promoting financial literacy and business skills.
- Organized and engaged in community service initiatives aligned with DECA’s mission and civic consciousness.
- Honed public speaking, professional communication, and strategic thinking through regular chapter activities and competitions.
References
References available upon request.
Timeline
Front End Associate
Walmart
01.2024 - Current
Administrative Assistant
Sergeant At Arms Protection (SAAP)
05.2021 - 03.2023
HIGH SCHOOL DIPLOMA - Business Administration And Management
Lancaster High School
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