Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jaliyah Murphy

Atlanta,GA

Summary

Dynamic and results-oriented professional with a proven track record at Go Calendar and Games, excelling in team leadership and customer service management. Spearheaded initiatives that enhanced store efficiency and sales growth, including strategic merchandise displays and effective team supervision. Demonstrated expertise in inventory management and a knack for exceeding sales targets by significant percentages.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Go Calendar and Games
09.2024 - 01.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Resolved customer complaints promptly, improving overall satisfaction ratings.
  • Developed strong customer relationships, leading to increased repeat business.

Sales Associate

Charolette Russe
06.2023 - 01.2025


  • Assisted in inventory management by conducting stock checks and restocking shelves.
  • Exceeded monthly sales targets by [percentage]% through product knowledgeable.
  • Built and sustained customer relationships, contributing to high retention and referral rates.
  • Recognized as a top performer for consistently surpassing sales quotas.
  • Communicated promotions and discounts effectively to maximize revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

Party City
12.2022 - 04.2023


  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Replenished shelves to enhance store presentation.
  • Created a welcoming store atmosphere to ensure increased customer satisfaction.
  • Engaged with customers to build rapport and loyalty.

Amusement Ride Operator

Six Flags
04.2022 - 11.2022
  • Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
  • Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
  • Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
  • Participated in regular performance evaluations, proactively implementing feedback for personal growth as a ride operator.
  • Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
  • Maximized rider capacity per cycle through effective grouping strategies based on height restrictions while maintaining safety standards.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Trained new ride operators on safety procedures and ride operations.

Education

High School Diploma - Animal Science

Maynard H. Jackson, Jr. High School
Atlanta, GA
05.2023

Skills

  • Store organization
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Stock management
  • Team management
  • Upselling and cross selling
  • Pricing and markdowns
  • Goals and performance
  • Sales growth
  • Flexible schedule
  • Inventory
  • Teamwork

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Assistant Store Manager

Go Calendar and Games
09.2024 - 01.2025

Sales Associate

Charolette Russe
06.2023 - 01.2025

Sales Associate

Party City
12.2022 - 04.2023

Amusement Ride Operator

Six Flags
04.2022 - 11.2022

High School Diploma - Animal Science

Maynard H. Jackson, Jr. High School

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Jaliyah Murphy