Jaliyah Robinson
Pine Bluff,AR
Summary
With a proven track record at Kohler Distributing, I excel in troubleshooting and teamwork, significantly enhancing operational efficiency. My adaptability and strong work ethic have consistently met performance targets, demonstrating my ability to improve processes and foster a collaborative environment. Skilled in warehouse navigation and customer assistance, I bring a comprehensive skill set to any team.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
5
5
years of professional experience
Work History
Operator 1/Lift Driver
Kohler Distributing
02.2024 - 11.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Carhop
Sonic
07.2023 - 05.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
Sales Associate
Rainbow Clothing Store
05.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Line Assembler
UPS
10.2023 - 01.2024
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Supported continuous improvement initiatives by participating in cross-functional teams focused on enhancing overall production processes.
- Assisted quality assurance by inspecting items and removing defective parts.
Inbound Stower
Amazon
07.2023 - 12.2023
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
- Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.
- Facilitated smooth workflow between departments by promptly addressing any discrepancies found during the stowing process concerning paperwork or product information provided from other teams.
- Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
- Expedited order processing times by swiftly moving received products from receiving docks to appropriate storage areas.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
Cashier
Burger King
07.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Biology - Dental Hygiene
University of Arkansas,Pine Bluff,Ar
Pine Bluff05-2027
High School Diploma -
Pine Bluff High School
Pine Bluff, AR05-2023
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Loading and unloading
- Order picking
- Warehouse navigation
- Hand-eye coordination
- Pallet stacking
- Cleaning and sanitation
Languages
English
Native or Bilingual
Timeline
Operator 1/Lift Driver
Kohler Distributing
02.2024 - 11.2024
Line Assembler
UPS
10.2023 - 01.2024
Carhop
Sonic
07.2023 - 05.2024
Inbound Stower
Amazon
07.2023 - 12.2023
Sales Associate
Rainbow Clothing Store
05.2023 - 02.2024
Cashier
Burger King
07.2019 - 11.2019
Biology - Dental Hygiene
University of Arkansas,Pine Bluff,Ar
High School Diploma -
Pine Bluff High School
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