Jaliyah Wilbourn
Little Rock,AR
Summary
Providing excellent quality customer service by patiently listening and communicating company policies with empathy. Maintaining a positive attitude at all times in a fast-paced environment. Received a positive feedback rating of 96% based on customer satisfaction surveys.Efficiently pick customer orders. Locate products using technology. Retrieve orders according to quantity, size etc. ensuring accuracy. Build pallets with orders and position them to loading docks.
Overview
5
5
years of professional experience
Work History
Packer
Loreal
North Little Rock, AR
12.2023 - 08.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Customer Service Associate
The RA shop
New Orleans, United States
07.2022 - 11.2023
- Cash Handling and Management
- Inventory Management
- Customer Complaint Resolution
- Sales Techniques and Strategies
- Product Knowledge and Demonstration
- Order Fulfillment and Processing
- Payment Processing
Order Selector
Ben E. Keith
Little Rock
06.2021 - 07.2022
- Good safety habits
- Performing other physical activities such as moving pallets, loading trucks, reaching, bending or climbing
- Hustling- constant walking, stepping up/ stepping down and moving product in this fast paced, physically demanding environment
- Lifting, pushing, pulling, and/or carrying up to 75 lbs
- Picking, packing, and processing orders accurately
Stocker
Lowe's
Little Rock
01.2020 - 06.2021
- Maintained a clean, neat, and member-ready area
- Unloaded trucks and deliveries
- Sorted and stocked products on shelves and in the backroom
- Assisted fellow associates as needed throughout the store
Education
Business Management -
Talladega college
Talladega10.2024
High school Diploma -
Little Rock Central High School
Little Rock05.2019
Skills
- Active Listening
- Critical Thinking
- Communication
- Kind hearted
- Intelligence
Timeline
Packer
Loreal
12.2023 - 08.2024
Customer Service Associate
The RA shop
07.2022 - 11.2023
Order Selector
Ben E. Keith
06.2021 - 07.2022
Stocker
Lowe's
01.2020 - 06.2021
Business Management -
Talladega college
High school Diploma -
Little Rock Central High School