Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ja’Liyah Williams

Gary,IN

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and attention to detail. Skilled in planning and organization, led teams to exceed quality goals with innovative solutions, enhancing operational efficiency and customer satisfaction. Demonstrated leadership as a Shift Leader at Burger King, fostering a positive workplace culture through effective decision-making and staff motivation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
01.2025 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Shift Leader

Burger King
07.2022 - 01.2025
  • Trained new employees on company policies and procedures to ensure a seamless onboarding experience.
  • Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
  • Developed action plans to address operational challenges, resulting in cohesive team environment.
  • Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.

Education

High School Diploma -

Westside Leadership Academy
Gary, IN
06.2023

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making

Certification

Serv safe

Languages

English
Native or Bilingual

Timeline

Personal Shopper

Walmart
01.2025 - Current

Shift Leader

Burger King
07.2022 - 01.2025

High School Diploma -

Westside Leadership Academy
Ja’Liyah Williams