Jaliyah Wood
Atlanta,Ga
Overview
3
3
years of professional experience
Work History
Parking Attendant
LAZ Parking
Atlanta Ga
03.2024 - Current
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Sales Associate/Sales Floor Manager
Hibbett Sports
Atlanta
03.2023 - 02.2024
- Provided outstanding customer service, assisting clients with product inquiries, purchases, and returns
- Managed inventory stocking and organization, ensuring products were displayed attractively and in line with company standards
- Operated cash register, processed transactions accurately, and balanced cash drawers at the end of each shift
- Collaborated with team members to meet and exceed sales targets
- Oversaw daily operations, including training and performance management
- Resolved customer complaints and issues promptly, preserving customer satisfaction and loyalty.
Server Assistant
iPic Theaters
11.2021 - 08.2022
- Delivered high-quality customer service by serving food and drinks to theater guests, ensuring a positive and enjoyable experience
- Maintained cleanliness and organization in the theaters, including folding napkins, cleaning surfaces, and preparing the space for the next showing
- Collaborated with team members to uphold the company's standards of service and cleanliness, contributing to a welcoming and comfortable environment for guests.
Team Member
Dunkin' Donuts
06.2021 - 11.2021
- Took customer orders and ran the cash register, ensuring accuracy in transactions and providing excellent service
- Prepared a variety of drinks and made food items in accordance with company standards and customer preferences
- Opened and closed the Dunkin' lobby, ensuring a clean and welcoming environment for customers during operating hours
- Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction
- Managed inventory and restocked items to ensure availability of products for customers.
Education
High school Diploma -
Maynard Jackson High school
05.2023
Skills
- Strong interpersonal and communication skills
- Reliable and punctual
- Cash handling and point-of-sale systems
- Strong customer service
Timeline
Parking Attendant
LAZ Parking
03.2024 - Current
Sales Associate/Sales Floor Manager
Hibbett Sports
03.2023 - 02.2024
Server Assistant
iPic Theaters
11.2021 - 08.2022
Team Member
Dunkin' Donuts
06.2021 - 11.2021
High school Diploma -
Maynard Jackson High school