Jallon Blackmore
Boca Raton,FL
Summary
Dynamic Night Shift Leader with proven success at Dunkin Donuts, enhancing employee morale and streamlining operations. Skilled in training and mentoring, I effectively managed inventory and implemented solutions to improve efficiency. Known for strong leadership and safety awareness, I foster a positive team environment while ensuring high standards of service.
Overview
5
5
years of professional experience
Work History
Night Shift Leader
Dunkin Donuts- DH Restaurant Group
08.2024 - Current
- Increased employee morale by implementing constructive feedback and recognition systems for night shift staff.
- Managed inventory control, ensuring adequate stock levels and reducing waste through accurate documentation of product usage.
- Utilized strong problem-solving skills to identify operational challenges and implement appropriate solutions quickly.
- Streamlined processes within the night shift team that resulted in increased efficiency without sacrificing quality.
- Ensured smooth operations during the night shift, addressing and resolving any issues promptly.
Team Member
Lala Land
06.2024 - 08.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Barista
Starbucks
07.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Leader
Teryaki Madness
04.2020 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Arts - Business Marketing
Floprdia Alantic University
777 Glades Rd, Boca Raton, FL 3343105-2027
Skills
- Employee motivation
- Strong leadership
- Safety awareness
- Training and mentoring
- Supervisory experience
- Stock rotation
- Time management
- Multitasking
- Reliability
- Computer skills
- Heavy lifting
Timeline
Night Shift Leader
Dunkin Donuts- DH Restaurant Group
08.2024 - Current
Team Member
Lala Land
06.2024 - 08.2024
Barista
Starbucks
07.2022 - 01.2023
Shift Leader
Teryaki Madness
04.2020 - 05.2022
Bachelor of Arts - Business Marketing
Floprdia Alantic University
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