Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jallry Guzman

Auburndale,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Licensed Medicare Specialist

Centerfield
08.2020 - Current
  • Assisted clients with completion of applications and paperwork.
  • Communicated with people from various cultures and backgrounds on application process.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Skilled at working independently and collaboratively in a team environment.

Training Facilitator

TTEC
07.2014 - 08.2020
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
  • Identified areas in need of improvement and implemented solutions.
  • Facilitated dialogue between participants, program workers to provide best possible program and individualized program.
  • Documented class attendance and participation and provided feedback to management.
  • Mentored 15-25 employees per month in order to monitor progress in the training curriculum.
  • Developed individual results by maintaining policy and procedure resources such as providing one on one coaching.

Education

Associate of Arts -

Valencia College
Orlando, FL

Skills

  • Licensed Health Insurance 240 State of Florida
  • Proficiency in Microsoft
  • Bilingual English/Spanish
  • Attention to Detail
  • Organizational Skills
  • Effective Communication Skills
  • Telephone Etiquette

Languages

Spanish
Native or Bilingual

Timeline

Licensed Medicare Specialist

Centerfield
08.2020 - Current

Training Facilitator

TTEC
07.2014 - 08.2020

Associate of Arts -

Valencia College

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Jallry Guzman