Dynamic professional with a proven track record at NYC Department of Housing Preservation & Development, excelling in project management and data analysis. Demonstrated leadership and problem-solving skills, successfully coordinating cross-functional teams to deliver projects on time. Proficient in MS Office, ensuring compliance and quality assurance throughout project lifecycles. Hardworking Project Management Intern looking to apply academic studies in real-world scenarios and gain firm career foundation. Well-qualified to handle project administrative and planning requirements, coordinate execution, and gather statistics for analytical review. Skilled project software user with knowledge of advanced tools and functions.
Overview
27
27
years of professional experience
Work History
Cashier
Chestnut Mobil Gas Station
Wappingers Falls
01.2019 - Current
Provided great, quality customer service
Stocked cooler
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
Issued receipts, refunds, credits or change due to customers
Stocked shelves with merchandise when needed
Answered customer inquiries regarding store policies and procedures
Processed returns and exchanges of merchandise in accordance with store policies
Balanced daily transactions on a computerized point-of-sale system
Conducted price checks for special orders or discounts as requested by customers
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
Ensured compliance with all safety regulations within the store environment
Provided excellent customer service while promoting loyalty programs to increase sales potential
Organized promotional displays or arrange merchandise on counters or tables to promote sales
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed
Identified discrepancies between actual count and register balance; made corrections accordingly
Factory Line Worker
Manpower Temp
Poughkeepsie
01.2004 - Current
Boxed merchandise on an assembly line
Checked quality of products for defects and discrepancies
Operated machinery to package and assemble products
Monitored production line to ensure adequate flow of materials
Inspected completed items for accuracy against specifications
Conducted regular maintenance on equipment to prevent breakdowns
Followed safety protocols when operating machines
Maintained records of production output and downtime
Performed minor repairs on faulty equipment as needed
Assisted in troubleshooting machine malfunctions during operation
Project Management Intern
NYC Department of Housing Preservation & Development
Manhattan
01.2025 - 05.2025
Developed and maintained project plans, timelines, and budgets.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Provided guidance to team members regarding tasks assigned to them.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Created and implemented processes to ensure successful completion of projects.
Advised other departments on best practices related to managing large-scale projects.
Identified risks associated with each project and developed strategies for mitigating those risks.
Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Drafted reports summarizing progress made on projects for review by executive leadership team.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Built and established strong partnerships with teams, vendors and contractors.
Conducted periodic inspections of job sites for quality and progress.
Focused on project monitoring and management by developing forecasts and tracking expenses.
Set specific goals for projects to measure progress and evaluate end results.
Maintained positive working relationship with fellow staff and management.
Monitored operations and reviewed records and metrics to understand company performance.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Implemented strategies to take advantage of new opportunities.
Identified needs of customers promptly and efficiently.
Prepared reports summarizing project progress and results for management review.
Maintained accurate records of all activities performed throughout internship period.
Identified project needs by reviewing project objectives and schedules.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Cashier
Woodland Mobil Gas Station
Newburg
01.2018 - 01.2019
Provided great, quality customer service
Stocked cooler
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
Issued receipts, refunds, credits or change due to customers
Stocked shelves with merchandise when needed
Answered customer inquiries regarding store policies and procedures
Balanced daily transactions on a computerized point-of-sale system
Assisted customers over the phone regarding store operations, product information and order placement
Ensured compliance with all safety regulations within the store environment
Provided excellent customer service while promoting loyalty programs to increase sales potential
Electrician
Midway Electric
Yonkers
01.2017 - 01.2018
Installed conduit for new wiring systems in commercial buildings
Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters
Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components
Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair
Repaired or replaced worn or defective parts using hand tools and power tools
Connected wires to circuit breakers, transformers or other components
Ensured that all work was completed in accordance with applicable codes
Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters
Resolved safety issues related to faulty wiring installation practices in a timely manner
Electrician Helper
Veith Electric
01.1998 - 01.2004
Assisted electricians in installing, maintaining, and repairing electrical systems and components
Conducted basic tests on electrical equipment to ensure proper functioning
Installed outlets, switches, and circuit breakers according to code specifications
Used hand tools such as screwdrivers and pliers to install wiring or conduit
Organized materials for jobsites and transported them to work areas
Identified faulty wiring connections and replaced them with new ones
Set up ladders and scaffolding when needed to access hard-to-reach places
Inspected electrical systems for any safety hazards or damages
Followed safety procedures while working around high voltage electricity sources
Checked continuity of circuits using ohmmeters, voltmeters, ammeters
Pulled wires through conduits or other passageways using a wire puller tool
Cut openings in walls or floors for running conduit pipes using saws or drills
Connected cables from power sources to equipment using connectors, clamps
Cleaned up job sites after completing assigned tasks by disposing off debris
Provided assistance in troubleshooting issues related to malfunctioning components
Education
BTech - Construction Management
New York City College of Technology
Brooklyn, NY
05.2026
Applied Associate Degree (A.A.S.) - Construction Technology Management
SUNY Duchess Community College
Poughkeepsie, NY
05.2024
Skills
Creativity
Skillful
Leadership
Organization
Problem solving
Teamwork
CAD
MS Office
Customer service
Cash handling
Inventory management
Electrical systems
Safety compliance
Quality control
Project management
Data analysis
Team collaboration
Regulatory compliance
Quality assurance
Checkout monitoring
Worksite safety
Proficient in [software]
Report preparation
Clear communication
Issue resolution
Loyalty program promotion
Receipt handling
Visual merchandising
Order verification
Refunds and exchanges
Microsoft office
Deadline oriented
Project planning
Scope management
Key performance indicators
Microsoft Project
Critical thinking
Phone and email etiquette
Reliability
Time management abilities
Requirements writing
Relationship building
Creative thinking
Process improvement
Teamwork and collaboration
Communication
Multitasking capacity
Active listening
Organizational skills
Attention to detail
Problem-solving
Written communication
Coursework
Basic Architectural drawing I & II
Building Material & Construction
Construction Management & Computing
Environmental Systems
Mechanics of Structure
Professional Practices
Technical Math 1 & 2
Capstone Project
Surveying I
Strength and Materials
Physics I
Microeconomics
Additional Information
Skilled worker, Americore, Helped community weatherize houses, Hardworking, Reliable, Attention to detail, Thoughtful, Kind, Good team player, Able to multi-task, Problem solver
References
References available upon request.
Timeline
Project Management Intern
NYC Department of Housing Preservation & Development
01.2025 - 05.2025
Cashier
Chestnut Mobil Gas Station
01.2019 - Current
Cashier
Woodland Mobil Gas Station
01.2018 - 01.2019
Electrician
Midway Electric
01.2017 - 01.2018
Factory Line Worker
Manpower Temp
01.2004 - Current
Electrician Helper
Veith Electric
01.1998 - 01.2004
BTech - Construction Management
New York City College of Technology
Applied Associate Degree (A.A.S.) - Construction Technology Management
SUNY Duchess Community College
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