Jalom Wells
Gilbert,AZ
Summary
An individual with exceptional organization skills, effective communication abilities, adept problem-solving capabilities, and strong multitasking skills. A specialist in offering pertinent information and solutions to effectively address challenges, committed to collaborating with colleagues to foster a supportive work environment. Maintains a positive and energetic demeanor when managing challenging scenarios by utilizing resourcefulness and flexibility.
Overview
5
5
years of professional experience
Work History
Client Service Representative
Morgan Stanley
Gilbert, AZ
01.2023 - Current
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
- Maintained customer records in the database system.
- Personalized client experience, identifying unique needs and providing information and services to match.
Bartender
Bedford Post Inn
Bedford, NY
08.2022 - 11.2022
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
Sales Associate
Abercrombie & Fitch
Danbury, CT
06.2019 - 06.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Bachelor of Science - General Studies
Elmira College
Elmira, NY06-2022
Skills
- Account Management
- Outbound Calling
- Sales Strategies
- Salesforce CRM
Languages
Indonesian
Native/ Bilingual
References
References available upon request.
Timeline
Client Service Representative
Morgan Stanley
01.2023 - Current
Bartender
Bedford Post Inn
08.2022 - 11.2022
Sales Associate
Abercrombie & Fitch
06.2019 - 06.2022
Bachelor of Science - General Studies
Elmira College