Overview
Work History
Education
Skills
Timeline
Generic

Jalon Griggs

Jonesboro,GA

Overview

8
8
years of professional experience

Work History

Sales Development Representative

Accenture/Pinterest
Atlanta, GA
04.2024 - Current
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach for Pinterest accounts.
  • Developed relationships with existing customers to increase sales opportunities.
  • Gathered customer requirements, and provided product information to meet their needs.
  • Tracked progress against goals using CRM software programs such as Salesforce (Hybrid/Work from home).

Communications and Social Media Manager

Lead By Example Media LLC.
Atlanta, GA
01.2017 - Current
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.

Administrative Technician/Call Center Representative

City of South Fulton
Atlanta, GA
05.2023 - 03.2024
  • Answered, screened, and processed high volume of calls daily while building relationships with community program managers.
  • Maintained strong call control, and quickly worked through scripts to address problems.
  • Updated customer accounts, addresses, and contact information within call management databases.

Marketing Coordinator

State Farm
Atlanta, GA
08.2021 - 09.2022
  • Assisted with development of lead generation plans with targeted prospects, measures and objectives.
  • Partnered with marketing teammates and other stakeholders to build and launch marketing programs.
  • Monitored social media trends and best practices to drive continuous improvement.
  • Developed brand marketing plan strategies to increase brand awareness.

Digital Marketing Intern

Universal Music Group/Def Jam Records
Atlanta, GA
06.2021 - 09.2021
  • Created a NY City 'Hot List' with bars, clubs, open mic, etc. For artists and partners to visit. (Monday – Saturday)
  • Created lists of all streaming numbers and followers of each Def Jam artist from week to week.
  • Compiled a list of blogs, social media pages, and accounts that are at the forefront of Hip Hop/R&B culture.
  • Built 'Brand Decks' for Def Jam artists. (Bio, Accomplishments, Social Reach)

Education

Bachelor of Arts - Mass Communications

Clark Atlanta University
Atlanta, GA
05.2022

Skills

  • Product management
  • Digital marketing
  • Sales
  • Relationship development

Timeline

Sales Development Representative

Accenture/Pinterest
04.2024 - Current

Administrative Technician/Call Center Representative

City of South Fulton
05.2023 - 03.2024

Marketing Coordinator

State Farm
08.2021 - 09.2022

Digital Marketing Intern

Universal Music Group/Def Jam Records
06.2021 - 09.2021

Communications and Social Media Manager

Lead By Example Media LLC.
01.2017 - Current

Bachelor of Arts - Mass Communications

Clark Atlanta University

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Jalon Griggs