Restaurant Hostess
Olive Garden
Hoover
06.2025 - Current
- Adhered to all safety regulations mandated by the restaurant management team.
- Executed daily side work tasks, including rolling silverware and folding napkins.
- Assisted in the setup of banquet rooms for special events.
- Assigned seating arrangements based on customer preferences and policies.
- Performed opening and closing duties, such as restocking supplies and cleaning work areas.
- Monitored dining room activity to ensure optimal service for all guests.
- Managed reservations, waitlists, and special requests for large parties.
- Provided menus and addressed inquiries regarding menu items and specials.
- Greeted customers and escorted them to their tables.
- Greeted guests and sat customers at tables or in waiting areas.
- Answered telephone to provide dining information and take reservations.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Took beverage orders and served drinks during peak meal times.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Inspected dining and serving areas for cleanliness and proper setup.
- Assigned patrons to suitable tables according to server rotation.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Built positive relationships with other front-of-house and kitchen staff.
