Pharmacy Manager
Brass mill LLC
06.1997 - Current
Jalpa Patel
PharmD
Waterbury,CT
Timeline
Doctor Of Pharmacy -
University of Connecticut
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Career advancementCompany CultureWork-life balanceFlexible work hoursHealthcare benefitsPersonal development programsTeam Building / Company RetreatsWork from home optionStock Options / Equity / Profit Sharing401k matchPaid sick leaveWork History
Pharmacy Manager
Brass mill LLC
06.1997 - Current
- Learned to operate pharmacy management software for efficient record-keeping and workflow management.
- Supported prescription processing by verifying patient information and medication details.
- Assisted in managing pharmacy inventory to ensure optimal stock levels and availability.
- Collaborated with healthcare professionals to provide accurate medication counseling to patients.
- Participated in training sessions on pharmaceutical regulations and safety protocols.
- Maintained cleanliness and organization of pharmacy workspace to promote operational efficiency.
- Developed understanding of insurance claims processing to facilitate reimbursement procedures.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Collaborated with store manager to maintain daily operations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
- Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Optimized prescription processing times, ensuring fast and accurate service for all customers.
- Improved team morale and reduced turnover through development and implementation of comprehensive staff training program.
Overview
29
29
years of professional experience
Education
Doctor Of Pharmacy -
University of Connecticut
Storrs, CTSkills
- Prescription verification
- Patient education and counseling
- Workflow optimization
- Pharmacy operations management
- Regulatory compliance
- Drug inventory management
- Inventory control
- Staff training
- Training and mentoring
- Inventory and restocking
- Staff management
- Direct patient care
- Employee management
- Patient counseling
- Regulatory requirements
- Drug safety
- Medication therapy management
- Purchasing management
- Immunizations
- Insurance billing
- Drug utilization review
- Operations management
- Loss prevention management
- Quality assurance controls
- Professional ethics
- Performance metrics
- Medication dispensing
- Patient safety
- Pharmacotherapy monitoring
- Pharmacy software proficiency
- Wellness services
- Personnel management
- Prescription verification
- FDA drug safety guidelines
- Clinical collaboration
- Medicare and medicaid process
- Service delivery optimization
- Procedure development
Summary
Pharmacy professional with commitment to maximizing operational efficiency and patient care. Proven ability to lead teams, manage inventory, and implement process improvements. Known for collaborative approach and adaptability to changing needs, with strong focus on communication and regulatory compliance. Experienced with managing pharmacy operations, ensuring optimal inventory levels, and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success. Knowledgeable [Desired Position] with proven track record in overseeing pharmacy operations and enhancing customer satisfaction. Successfully managed inventory, streamlined processes, and ensured compliance with regulatory standards. Demonstrated leadership in team collaboration and effective problem-solving.