Jalun Robinson
Stafford,VA
Summary
Enthusiastic professional with several years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
7
7
years of professional experience
Work History
Administrative Clerk
United States Marine Corps
Quantico, VA
10.2017 - Current
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
- Ensured all paperwork was completed accurately before submitting it to the appropriate authorities.
- Provided detailed information on various destinations, attractions and activities to clients.
- Cross-checked ticket prices against competitors' rates on a regular basis to ensure best deals for clients.
- Assisted customers with travel inquiries and reservations, including flights, hotels, car rentals, and cruises.
- Proofread, formatted and prepared internal documents such as memos, letters and reports for distribution.
- Provided administrative support to the executive team.
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Ordered supplies and equipment as needed.
- Performed data entry duties to update client information in databases.
- Generated monthly performance reports based on organizational objectives.
- Provided assistance to other departments when needed.
- Maintained accurate records of employee attendance, leave requests, payroll information and other related documents.
- Developed strategies for streamlining day-to-day operations that increased productivity across the organization.
- Monitored inventory levels of office supplies to ensure adequate stock was available at all times.
- Coordinated travel arrangements for executives including flights, hotels accommodations and car rentals.
- Implemented an electronic document tracking system which improved accuracy in filing documents.
- Assisted with the development of new processes for improving efficiency within the department.
- Responded promptly to customer inquiries via phone or email ensuring excellent customer service standards were met.
- Supervised a team of administrative professionals including hiring, training, scheduling, evaluating performance and providing feedback.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Monitored office inventory to maintain supply levels.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Interpreted and explained work procedures and policies to brief staff.
Education
High School Diploma -
05-2016
Skills
- Spreadsheet development
- Correspondence Preparation
- Billing and Invoicing
- Database entry
- Customer follow-up
- Data Compilation
- Daily Reporting
- Proofreading documents
- Calendar coordination
- Documentation and Recordkeeping
- Scheduling and calendar management
- Schedule Management
- Maintaining confidentiality
- Office Supply Management
- Verbal and written communication
- Scheduling appointments
- Database Administration
- Document Management
- Information Security
- Travel Arrangements
Timeline
Administrative Clerk - United States Marine Corps
10.2017 - Current
Corona Del Sol High School - High School Diploma,