Ja'lyn Dunn-Corbin
Penns Grove,NJ
Summary
Dynamic manager with a strong background in staff training and development. Proven ability to lead teams, optimize operational efficiency, and foster positive customer relations. Committed to achieving excellence through effective collaboration and strategic planning.
Overview
5
5
years of professional experience
Work History
Manager
Michaels Arts and Crafts
Woodbury Heights, New Jersey
10.2024 - Current
- Supervised daily store operations to ensure compliance with policies and procedures.
- Trained staff on customer service best practices and product knowledge to enhance performance.
- Monitored staff performance, addressing issues to uphold high operational standards.
- Conducted regular team meetings to communicate goals and foster collaboration among staff.
- Resolved customer inquiries and complaints with professionalism, ensuring satisfaction.
- Coordinated inventory management, optimizing stock replenishment and organization.
- Maintained composure in stressful situations, effectively diffusing tension among team members.
- Provided leadership insight and mentoring to new employees on company programs.
Cashier
ShopRite
Mullica Hill, New Jersey
10.2023 - 09.2024
- Processed customer transactions accurately while managing cash register operations.
- Executed accurate and secure handling of cash, credit, and gift card payments.
- Maintained a clean and organized checkout area throughout all shifts.
- Delivered superior service by assisting customers with product inquiries.
- Engaged customers with friendly greetings and answered any questions they had about the store's products and services.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Collaborated with team members to enhance service speed during peak periods.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Direct Support Professional
Benchmark Human Services
Swedesboro, New Jersey
06.2022 - 12.2022
- Delivered direct care to individuals with intellectual and developmental disabilities, improving daily living skills and fostering independence.
- Implemented individualized care plans aligned with client preferences and needs.
- Monitored client safety and well-being during various outings and activities.
- Facilitated participation in recreational and therapeutic programs, promoting social engagement and skill development.
- Accompanied clients on outings, promoting independence and community integration.
- Collaborated with healthcare professionals to ensure comprehensive support for clients.
- Maintained accurate documentation of client progress and services delivered.
- Established strong rapport with clients and families to enhance communication and support tailored to individual needs.
Warehouse Sorter
Amazon
Pedricktown, New Jersey
08.2021 - 03.2022
- Operated forklifts, pallet jacks, and material handling equipment for efficient transportation of materials.
- Sorted packages systematically to optimize distribution processes and ensure timely deliveries.
- Fulfilled orders promptly to achieve daily shipping targets and maintain high customer satisfaction.
- Inspected products for damage or defects before stocking shelves and shipping orders.
- Identified process improvements that streamlined workflows and minimized bottlenecks in warehouse operations.
- Ensured strict compliance with safety protocols within warehouse environment.
- Packaged fragile items securely with protective padding to prevent damage during shipment.
- Collected and disposed of waste materials from work areas in an environmentally responsible manner.
Education
High School Diploma -
Salem High School
Salem, NJ06-2021
Some College (No Degree) - Forensic Science
Camden County College
Blackwood, NJSkills
- Compliance oversight
- Training program development
- Customer relations expertise
- Sales performance optimization
- Efficiency in operations
- Leadership skills in teams
- Inventory control and stock allocation
- Relationship building with clients
- Policy creation and procedural guidelines
- Forklift operation with materials handling expertise
- Equipment diagnostics and inspection processes
- Safety standards in warehouse environments
Timeline
Manager
Michaels Arts and Crafts
10.2024 - Current
Cashier
ShopRite
10.2023 - 09.2024
Direct Support Professional
Benchmark Human Services
06.2022 - 12.2022
Warehouse Sorter
Amazon
08.2021 - 03.2022
High School Diploma -
Salem High School
Some College (No Degree) - Forensic Science
Camden County College