Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalyn Johnson

Birmingham,AL

Summary

I am a results-driven Sales Trainer with a passion for empowering sales teams to achieve their highest potential. With a proven track record of enhancing sales performance and nurturing top-tier talent. One of my core strengths lies in fostering a growth mindset among sales teams. I firmly believe that ongoing education and skill development are pivotal for success in sales. My approach to training extends beyond imparting knowledge; it's about instilling a passion for excellence and a customer-centric mindset. It would be an honor to collaborate to elevate this organization's sales team's performance, achieve outstanding results, and lead this organization to new heights in the competitive world of sales.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Seasonal Sales Trainer

HealthPlanOne
07.2023 - Current
  • Assessed training program effectiveness on a regular basis and improved upon deficient areas.
  • Designed and implemented a sales training program and documentation.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Teach sales reps how to effectively use CRM software to manage leads, track interactions, and prioritize prospects.
  • Train salespeople in handling customer objections and rejections from customers, providing them with strategies to overcome objections and turn them into opportunities.
  • Ensure that salespeople deeply understanding of the products or services they are selling. This includes keeping up to date with product updates and changes.
  • Teach salespeople effective sales techniques, including how to build rapport with customers, identify customer needs, and tailor their sales approach accordingly.

Licensed Medicare Advisor

HealthPlanOne
09.2022 - Current
  • Presented and sold over 100 insurance policies to new and existing clients through effective sales techniques during the Annual Enrollment Period
  • Managed 70 sales calls each day.
  • Developed and calculated suitable plans based on clients' needs.
  • Resolved client inquiries and responded to any questions.
  • Expanded business reach through networking techniques.
  • Complied with insurance standards and regulations.
  • Participated in various incentive programs and contests designed to support the achievement of production goals.
  • Handled and carefully responded to all inbound and outbound customer inquiries.
  • Exceeded monthly sales expectations
  • Develop positive working relationships with clients.
  • Performed successful retention calls to existing clients.
  • Complete compliant enrollments for Medicare recipients

Educator

Woodlawn High School
08.2021 - 08.2022
  • Established and enforced rules of behavior for students in the classroom.
  • Increased student reading scores by 30%
  • Prepared lessons, units and projects to complete learning objectives.
  • Establishing and communicating clear objectives for lessons, units and projects
  • Adapted teaching methods and materials to meet the interests and learning styles of students.
  • Encouraging students to explore learning opportunities and career paths.
  • Creating, assigning and grading various assessments for students, including tests, quizzes, essays and projects.
  • Worked with students one-on-one to provide necessary assistance to improve assignment scores.

Digital Communications Specialist

REGIONS FINANCIAL
03.2019 - 04.2021
  • Provided excellent customer service and provided answers to client questions.
  • Responded to over 100 emails and chats daily.
  • Established rapport with customers to build meaningful customer relationships.
  • Identified and met customer needs by providing advice, guidance, and solutions.
  • Exceeded performance targets monthly for quality assurance, efficiency, and meeting customer needs.
  • Used effective sales and inbound/outbound email techniques to solidify and build client relationships.
  • Utilized digital communication platforms to market products to prospective customers.
  • Met sales expectations and monthly product quotas.

Phone Banking Professional

REGIONS FINANCIAL
03.2018 - 02.2019
  • Assisted Customers with financial inquiries and issues.
  • Managed high-volume calls queues resolving customer issues.
  • Provided solutions to ensure customers received effortless banking experiences.
  • Exceeded monthly sales quotas.
  • Opened over 80 new customer accounts monthly.
  • Increased company revenue through effective sales techniques
  • Utilized banking expertise to help customers identify the next steps to accomplish their financial goals.
  • Provide solutions for immediate and long-term needs on every contact.
  • Utilized communication skills to present accurate information to customers pertaining Regions.

Education

Master of Science - Talent Development

Troy University
Troy, AL
07.2024

Bachelor of Arts - Broadcast Journalism / Mass Communication, English MASTERS OF SCIENCE MANAGEMENT

UNIVERSITY OF SOUTH ALABAMA
Mobile, AL
12.2017

Skills

    Effective Communication

    Problem-Solving

    Conflict Resolution

    Time Management

    Ethical Sales Practices

    Resilience

    Organizational Skills

    Professional Development

    Relationship Building:

Certification

Health Insurance Insurance

Timeline

Seasonal Sales Trainer

HealthPlanOne
07.2023 - Current

Licensed Medicare Advisor

HealthPlanOne
09.2022 - Current

Educator

Woodlawn High School
08.2021 - 08.2022

Digital Communications Specialist

REGIONS FINANCIAL
03.2019 - 04.2021

Phone Banking Professional

REGIONS FINANCIAL
03.2018 - 02.2019

Master of Science - Talent Development

Troy University

Bachelor of Arts - Broadcast Journalism / Mass Communication, English MASTERS OF SCIENCE MANAGEMENT

UNIVERSITY OF SOUTH ALABAMA

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