Jalyn McKoy
Irving,Texas
Summary
- Dedicated to providing hospitality and customer service to enhance a better customer experience. Passionate and driven with the ability to solve problems quickly and the willingness to learn, grow and adapt to new challenges.
Overview
2
2
years of professional experience
Work History
Intern
Belize Electricity Limited
Belize
- 12.2023
- Kept and organized files.
- Digitalized outdated paper files.
CREW MEMBER
McDonald's
Culver City, CA
06.2023 - 08.2023
- Summer position only/ Seasonal
- Customer service
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
ADMIN ASSISTANT
Wave Communications
Los Angeles, CA
06.2021 - 06.2023
- Summer position only.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associates of Business, Business Administration -
St. John’s Jr. College
Belize City, Belize05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Engagement
- Self-discipline
- Interactive communication skills
- Initiative and Self-Motivation
- Verbal and written communication
AWARDS
Salutatorian of High School Class, Honored Associate Graduate
Timeline
CREW MEMBER
McDonald's
06.2023 - 08.2023
ADMIN ASSISTANT
Wave Communications
06.2021 - 06.2023
Intern
Belize Electricity Limited
- 12.2023
Associates of Business, Business Administration -
St. John’s Jr. College