Summary
Overview
Work History
Education
Skills
Timeline
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Jalyn Shane

Riverview,FL

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.

Overview

8
8
years of professional experience

Work History

Sales Consultant

Dog Gone Holistic
Riverview, Florida
02.2022 - Current
  • Established long-term relationships with key contacts at client companies.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Resolved customer complaints and inquiries in a timely manner.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Advised customers on best practices when using company products or services.
  • Worked with fellow sales team members to achieve group targets.

Cashier

Lowes
Riverview, Florida
01.2020 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Followed company security procedures for handling large sums of money.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Barista

Wawa
Riverview, Florida
12.2018 - 12.2020
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.

Cashier

Publix
Valrico, FL
11.2016 - 12.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Provided receipts, refunds, credits or change due.
  • Stocked merchandise when needed.

Education

GED -

Gary's Adult Highschool
Tampa, FL
09-2016

Skills

  • Community Networking
  • Product and service knowledge
  • Demonstrations

Timeline

Sales Consultant

Dog Gone Holistic
02.2022 - Current

Cashier

Lowes
01.2020 - 09.2022

Barista

Wawa
12.2018 - 12.2020

Cashier

Publix
11.2016 - 12.2018

GED -

Gary's Adult Highschool

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Jalyn Shane