Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Jalyn Sinclair

Stamford,United States

Summary

Junior cybersecurity student at the University of New Haven with a strong passion for continuously enhancing skills in cybersecurity and digital forensics. Motivated to tackle real-world security challenges and contribute to protecting digital assets. Actively seeking internships to gain hands-on experience and apply technical knowledge in practical environments.

Overview

5
5
years of professional experience

Work History

HomeGoods

TJX Companies
12.2023 - Current
  • Customer Engagement: Greet and assist customers, providing product recommendations and ensuring a positive shopping experience.
  • Store Operations: Maintain an organized and visually appealing sales floor, restocking merchandise, and assisting with inventory management.
  • Checkout Efficiency: Operate the Point-of-Sale system to process transactions, returns, and exchanges accurately and efficiently.
  • Team-Oriented and Independent: Support team members in meeting store objectives while exceling in both collaborative team settings and independent roles, contributing to shared goals with versatility.
  • Problem Solving: Resolve customer concerns and handle escalations to maintain satisfaction and loyalty addressing customer inquiries and ensuring smooth daily operations.
  • Adaptable and Quick Learner: Proven ability to swiftly acquire new skills and adapt to changing environments, ensuring seamless transitions and effective problem-solving.

Orientation & Transition Leader

University of New Haven
06.2023 - 10.2023
  • Welcomed and Oriented New Students: Greeted and guided incoming students during the SOAR program, providing essential information about academic resources, campus facilities, and student life.
    Fostered Campus Community: Created a warm, inclusive environment to help students feel a sense of belonging within the University of New Haven community.
    Enhanced Student Transition Experience: Collaborated with a team of leaders to execute a seamless transition to college life, assisting with registration and ensuring students accessed available services.
    Promoted Event Engagement: Ensured event satisfaction by engaging with attendees, achieving a 90% satisfaction rate at a major orientation event.
    Encouraged Campus Involvement: Motivated new students to participate in clubs, organizations, and campus events, enriching their overall college experience.Welcomed and Oriented New Students: Greeted and guided incoming students during the SOAR program, providing essential information about academic resources, campus facilities, and student life.
  • Fostered Campus Community: Created a warm, inclusive environment to help students feel a sense of belonging within the University of New Haven community.
  • Enhanced Student Transition Experience: Collaborated with a team of leaders to execute a seamless transition to college life, assisting with registration and ensuring students accessed available services.
  • Promoted Event Engagement: Ensured event satisfaction by engaging with attendees, achieving a 90% satisfaction rate at a major orientation event.
  • Encouraged Campus Involvement: Motivated new students to participate in clubs, organizations, and campus events, enriching their overall college experience.

Sales Associate

Journeys
07.2020 - 07.2022
  • Boosted Sales Performance: Utilized persuasive sales techniques, achieving a 20% increase in sales and consistently surpassing daily, weekly, and monthly performance goals.
  • Provided Exceptional Customer Service: Engaged customers, identified their needs, and promoted relevant products to enhance their shopping experience.
  • Optimized Store Operations: Maintained an organized and clean sales floor, stocked shelves, labeled items, priced merchandise, managed checkout areas, and handled backroom organization in a 900-square-foot store.
  • Improved Team Efficiency: Assisted in resolving escalated complaints and disputes, increasing productivity and contributing to exceeding sales quotas by 112%.
  • Streamlined Transactions: Operated the Point-of-Sale system/register for purchases, returns, exchanges, and special orders, ensuring efficient and accurate transactions.
  • Handled Merchandise Logistics: Supported shipping and receiving tasks to maintain inventory flow and meet customer demands.

Education

Bachelor of Science - Cybersecurity And Networks

University of New Haven
West Haven, CT
05-2026

Skills

  • Programming: Intro to C Programming, Intermediate Programming C and C, and Python (Scripting Programming/Python)

  • Cybersecurity: Knowledge of computer security principles, ethical hacking, and digital forensics (Intro to Computer Security, Digital Forensics)

  • Networking: Familiar with network technologies and Unix/Linux environments (Network Technologies, Unix Network Administration)

  • Databases: Experience with SQL and database management (Databases and SQL)

  • Digital Systems: Understanding of logic design and computer organization (Digital Systems: Logic Design, Computer Organization Lab)

  • Mathematics: Strong foundation in discrete mathematics and pre-calculus (Discrete Mathematics, Pre-Calculus)

Accomplishments

Developed technical skills: Learned programming languages like Python, JavaScript, or HTML/CSS, and applied them to create interactive projects.
Collaborative projects: Worked in a team to design and implement [specific project, e.g., "a website to promote environmental awareness" or "a mobile app for community volunteering"].
Problem-solving: Enhanced critical thinking by tackling coding challenges and debugging complex problems.
Leadership and mentorship: Supported peers by sharing knowledge and assisting with coding tasks, fostering a collaborative environment.
Exposure to tech careers: Gained insights into the tech industry through mentorship sessions with professionals and visits to leading tech companies.Developed technical skills: Learned programming languages like Python, JavaScript, or HTML/CSS, and applied them to create interactive projects.

  • Collaborative projects: Worked in a team to design and implement [specific project, e.g., "a website to promote environmental awareness" or "a mobile app for community volunteering"].
  • Problem-solving: Enhanced critical thinking by tackling coding challenges and debugging complex problems.
  • Leadership and mentorship: Supported peers by sharing knowledge and assisting with coding tasks, fostering a collaborative environment.
  • Exposure to tech careers: Gained insights into the tech industry through mentorship sessions with professionals and visits from leading tech companies.

Affiliations

  • Hacking Club (October 2023 - Present)
  • Black Student Union (August 2023 - Present)
  • Girls Who Code (June2021 - August 2021)
  • GenCyber Agent Academy (July 2021 - July 2021)

Timeline

HomeGoods

TJX Companies
12.2023 - Current

Orientation & Transition Leader

University of New Haven
06.2023 - 10.2023

Sales Associate

Journeys
07.2020 - 07.2022

Bachelor of Science - Cybersecurity And Networks

University of New Haven

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Jalyn Sinclair