Jalyn Willoughby
Wolcott,VT
Summary
Dedicated professional with a history at Home instead skilled in first aid administration and compassionate communication. Excelled in team collaboration and trauma-informed care, significantly enhancing client well-being. Proven ability to lead with empathy, ensuring high-quality support and safety in fast-paced environments. Achieved notable improvements in client satisfaction and team efficiency.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
7
7
years of professional experience
Work History
Shelter Staff Member
Lamoille Community House
04.2024 - Current
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Coordinated with different service providers to meet clients' individual needs.
- Approached issues proactively to best meet current and future community needs.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Life Skills Aide
Choice Support Service
03.2021 - 06.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained entire family's schedule and organized events.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with daily living activities, running errands, and household chores.
- Scheduled daily and weekly care hours for client caseload.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Recorded status and duties completed in logbooks for management.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Transported clients to and from medical appointments with safety and efficiency.
Patient Safety Sitter
Northwestern Medical Center Inc.
01.2019 - 04.2023
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Delivered meals and snacks to patients in accordance with dietary requirements.
- Warmly greeted patients and visitors and made each feel welcome.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Cleaned, sanitized and moved hospital equipment.
- Supported medical staff during patient examinations in accordance with company policy.
Cashier
Walmart
08.2021 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Caregiver
Homeinstead
06.2017 - 03.2019
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
Bellows Free Academy
Saint Albans, VT06-2018
Skills
- Training techniques
- First aid administration
- Compassionate communication
- Disability Services
- Team collaboration
- Case management
- Trauma-informed care
- Multitasking
- Substance Abuse Prevention
- Team leadership
- Reliability
- Documentation proficiency
Timeline
Shelter Staff Member
Lamoille Community House
04.2024 - Current
Cashier
Walmart
08.2021 - 12.2021
Life Skills Aide
Choice Support Service
03.2021 - 06.2023
Patient Safety Sitter
Northwestern Medical Center Inc.
01.2019 - 04.2023
Caregiver
Homeinstead
06.2017 - 03.2019
High School Diploma -
Bellows Free Academy
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