Ja'Lynn Rellford
Houston,TX
Summary
Proven Certified Medical Assistant Extern from Fortis College, adept in medical office administration and patient-focused care. Excelled in procedure assistance and compassionate support, significantly enhancing patient cooperation and outcomes. Skilled in EMR/EHR and HIPAA compliance, ensuring efficient and secure patient data management. Demonstrated excellence in prioritizing patient needs and streamlining clinic workflows.
Overview
1
1
Certification
Work History
Certified Medical Assistant Extern
Fortis College
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient spirometry.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Education
No Degree - Medical Assisting
Fortis College
Houston, TX10.2024
Skills
- Procedure Assistance
- Patient Scheduling
- Data Entry
- Medical office administration
- Medical Terminology
- Medical Billing
- Patient Flow Management
- Indirect Patient Care
- Payment Collection
- Patient-focused care
- HIPAA Compliance
- Phlebotomy
- Customer Service
- Monitoring patient progress
- Companionship and emotional support
- Diagnostic Procedures
- First Aid
- Immunization Administration
- Prioritizing stat orders
- Vital signs monitoring
- Clinical Documentation
- Compassionate
- EMR / EHR
- CPR
- Sterile technique
- Appointment Setting
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant Extern
Fortis College
08.2024 - Current
No Degree - Medical Assisting
Fortis College