Jalynn Ritzschke
Newberg,OR
Summary
Detail-oriented Rating Analyst skilled in RFP management and data analysis. Successfully collaborates with cross-functional teams to assess risk and streamline workflows, ensuring high-quality outcomes in fast-paced environments. Committed to continuous learning and enhancing operational efficiency through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Rating Analyst- Agility
The Standard Insurance
Portland
02.2024 - Current
- In Agility, we are a smaller group within the standard. Therefore we have different capabilities than the regular true group. Collaborated with coworkers to analyze and work on each rfp. I have to track every communication and piece of data for every group and determine the risks they pose. As well as training new coworkers. Creating connections with agilians and sales alike.
- Research, analyze, and process all groups to determine risks they pose.
- Collaborated with team and genpact raters to strategize and execute daily tasks related to Naics.
- Facilitated collaboration by maintaining open communication with sales team.
- Started and Completed final/sold groups and collaborated with sales.
- Learned how to create, process, and manage rfps & finals.
- Developed Naics document/ job aid for future hires.
- Tested the new salesforce system for future agility.
- Updated old documents and provided efficient solutions to team members.
- Regularly organized and updated email communications across multiple folders for easy access.
Proposal Setup Specialist (PSS)
The Standard Insurance
Portland
01.2023 - 02.2024
- In the role of PSS, I must actively communicate with my team and route all the RFPs that come into the Proposal folders in a fast paced environment.
- Prepare and overlook RFPs and make sure all information is in the right place.
- Communicated with sales, underwriting, and coworkers to ensure accuracy of work.
- Created lines of communication between PSS and our underwriting teams.
- Monitored work for mistakes and reconciled errors.
- Created essential documents and job aids to support team operations and enhance workflow for current and future PSS.
- Organized outdated systems and developed more efficient processes for the future PSS team.
- Continue to learn new processes and adapt to workflow changes.
Front Desk/Medical Scheduler
Bridgeport Family Medicine
Tigard
06.2022 - 11.2022
- Working in the medical field, I focused not only on being a meticulous individual, but also being able to de-escalate situations with patients in a compassionate manner. I also developed my skills in interacting with others and managing multiple tasks at once, while ensuring that I produced high quality outcomes and responded to questions from clients and colleagues.
- Coordinated appointment scheduling, managed patient records, and processed medical billing to ensure accurate patient care.
- Updated workflows to enhance efficiency in a high-volume environment.
- Shared vital patient information with office personnel to ensure coordinated care.
- Provided quality customer service in all phone and face-to-face communications.
- Performed administrative tasks that supported seamless office operations.
Education
High School Diploma -
Sherwood High School
Sherwood, OR06-2020
Skills
- RFP management
- Data analysis
- Risk assessment
- Risk analysis
- Workflow optimization
- Change management
- Data organization
- Critical thinking
- Verbal communication
- Salesforce utilization
- Process optimization
- Proposal coordination
- Customer relationship management
- Workflow efficiency
- Team collaboration
- Communication skills
- Document creation
- Problem solving
- Time management
- Detail orientation
- Training facilitation
- Quantitative analysis
Timeline
Rating Analyst- Agility
The Standard Insurance
02.2024 - Current
Proposal Setup Specialist (PSS)
The Standard Insurance
01.2023 - 02.2024
Front Desk/Medical Scheduler
Bridgeport Family Medicine
06.2022 - 11.2022
High School Diploma -
Sherwood High School