Jalynn Wiscombe

My role as a Privileging Coordinator at Sound Physicians is to assist all clinician types, except 3rd Party practitioners, with all hospital privileging requirements for a specific assignment. Partnering directly with the Sound Privileging Consultant, to ensure each clinician completes the required privileging application and provides the appropriate supporting documentation as outlined by the hospital's privileging standards and bylaws. I serve as a main point of contact for all privileging requirements related to a specific assignment.

• Successfully manage and execute all privileging tasks related to the hospital privileging process for each physician based off the requirements set forth by the Sound Privileging Consultant.
• Pre-fill all privileging application forms before sending to the Clinician.
• Request and facilitate the return of a complete and accurate privileging application, to include all required supporting documentation.
• Ensure that all Sound documents are received and complete (Demographics/ ECHO application, Authorization of Release of Information Form, Attestation Form, and Current CV.)
• Review online verifications for all licenses, past and present (state medical licenses, DEA, and CSR if applicable), NPI, Board Certification, SAM, and OIG.
• Escalate any "red flags" to Risk Management and the Sound Privileging Consultant.
• Enter and maintain current privileging information in Salesforce.
• Effectively communicate all privileging updates to the Sound Privileging Consultant.
• Create and maintain strong internal relationships with recruiting and Sound Privileging Consultant.

Working Closely with patients to deliver excellent and direct individualized patient care and experiences. Acted as a main point of contact for patients and doctors by closely reviewing and maintaining high levels of communication between patients, their doctors, and our pharmacy.

• Enhanced patient satisfaction by providing timely and compassionate care.
• Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
• Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
• Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
• Merchandised, priced, and stocked pharmaceutical grade supplements.
• Acted as a contact for billing department; maintained incoming and outgoing invoices, receiving payments, and accurately charging doctors for their program memberships.
• Managed Facebook Social Media Marketing account. Scheduled our posts and grow patient interactions.
• Created each monthly newsletters for our patients and providers.
• Main point of contact for doctors to order pharmaceutical grade supplements to stock in their office for retail.
• Responded to phone calls and in-store inquiries from retail customers. Guided shoppers in locating products while communicating with understanding and empathy.
• Contributed to maintaining an up-to-date E-commerce by updating inventory and adding new products.