Jalynna Nguyen
San Jose,CA
Overview
2
2
years of professional experience
Work History
Barista Trainee
Izumi Matcha
San Jose, CA
05.2024 - Current
- Maintained cleanliness of work area throughout shift.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Described menu items to customers and suggested products based on stated preferences.
Hostess/Food Runner
Wild Rose Eatery Bar
San Jose, CA
10.2023 - 03.2024
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Provided excellent customer service by addressing customer needs promptly.
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Greeted customers and provided them with menus.
- Greeted guests upon arrival and escorted them to their tables.
Inventory Manager/Shift Lead
Bazak Bazak
San Jose, CA
08.2022 - 04.2023
- Performed regular cycle counts to maintain accuracy of inventory records.
- Provided guidance and support to other team members as needed.
Education
Highschool degree -
Yerba Buena Highschool
San Jose, CA06.2022
Some College (No Degree) - Lab Assistant
De Anza
CupertinoSkills
- Time management
- Customer service
- Organizational skills
- Communication
- Multitasking
- Inventory Management
Additional Information
- Procient in handling customer inquiries and providing exceptional customer service in a fast-paced environment.
- Inventory management: Oversaw inventory control, ensuring accuracy, minimizing discrepancies, and optimizing stock levels.
- Team leadership: Led and trained a team of employees, fostering a positive work environment and boosting productivity.
- Problem-solving: Resolved inventory-related issues promptly, with an ability to analyze data and provide eective solutions.
Birthdate
12/11/03
Timeline
Barista Trainee
Izumi Matcha
05.2024 - Current
Hostess/Food Runner
Wild Rose Eatery Bar
10.2023 - 03.2024
Inventory Manager/Shift Lead
Bazak Bazak
08.2022 - 04.2023
Highschool degree -
Yerba Buena Highschool
Some College (No Degree) - Lab Assistant
De Anza